We’re building a world-class Support Team at Publishing.com and are always on the lookout for driven, detail-oriented professionals to join us. In the future, we’ll be hiring for full-time, 100% remote positions that play a critical role in delivering an exceptional experience to our students and customers. These roles will be a great fit for individuals who are passionate about helping others succeed, thrive in fast-paced environments, and want to make a meaningful impact every day.
Our support team is the heartbeat of the student journey at Publishing.com. If you're organized, tech-savvy, a strong communicator, and deeply care about delivering an exceptional experience, we want to hear from you!
The most successful team members are those who are empathetic, solutions-focused, and obsessed with making things easier for our customers and students. If you’re energized by solving problems, offering guidance, and collaborating with a mission-driven team—this might be your next big opportunity.
Types of Roles We've Hired For:- Customer Support Specialist
- Sales Support Specialist
- Technical Support Specialist
If you're interested in joining Publishing.com's Support Team but don’t see an open opportunity that fits your background, please submit your resume here. We’ll keep your information on file and will reach out when a suitable role opens up!
- We are ranked #19 on Inc 5000’s top 100 fastest-growing private companies in America in 2023
- We are self-funded, bootstrapped, and profitable, with an average of 50% YoY growth for the past 3 years
- Our employees love it here: we are Certified Great Place to Work® with a 99% employee satisfaction score— exceeding the industry average of 57%
- We are a flexible, 100% remote company with a global footprint
- We eliminate red tape and empower our team members to take ownership, innovate, and drive meaningful results
- We offer an ever-evolving, employee-centric culture and benefits package including
- Flexible paid time off (PTO)
- Health, vision, and dental insurance
- 401k with employer match
- Flexible hours
- Be part of something BIG—join a growing team at a pivotal time in our journey.
APPLY NOW by filling out the short application below, we can't wait to hear from you!
If you have questions or need support during the interview/hiring process, email us at [email protected]—we’re here to help!
Top Skills
What We Do
At Publishing.com, we're not just a company – we're a movement. Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023, our journey is one of explosive growth and unwavering dedication. Founded in 2017 by Christian & Rasmus Mikkelsen, we've evolved from a 2-person start-up into a global powerhouse with over 50 remote team members dispersed across the world. Last year alone, we achieved a remarkable milestone by generating over $60M in revenue. And guess what? This is just the beginning!
As a trailblazing online education company, our mission is clear: to empower individuals from diverse backgrounds to harness the potential of the booming self-publishing industry on Amazon. With an ever-growing community of over 30,000 students, we're committed to providing them with a transformative pathway that leads to both time and financial freedom – all while circumventing the usual challenges associated with establishing a full-fledged business.
Our comprehensive ethical A.I. programs equip individuals with the knowledge, skills, and strategies needed to thrive as self-publishers on Amazon. From outsourcing writing and editing to mastering book formatting, cover design, and cutting-edge marketing techniques, our guidance covers every facet of the self-publishing journey. We walk alongside our students, ensuring they navigate the intricate self-publishing landscape with confidence and success.
Inclusion, transparency, and mutual respect are the bedrock of our thriving environment, fostering a place where individuals flourish while cultivating genuine passion for their work. Our team of over 60 dedicated individuals embodies our values and ethos, consistently going above and beyond to support our 30,000+ publishing students.
Curious about joining our incredible team? Explore our flexible, fully-remote opportunities below:
https://www.publishing.com/careers
Why Work With Us
Our team of curious and innovative people strives to lead the industry, using AI to enhance publishing. We value each member, guided by our core principles: Ultimate Team Player, Billion Dollar Standards, Service That Wows, and Great Freakin' Attitude. We foster openness, inclusivity, and authenticity for creativity and collective success.
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