Furniture Account Representative

Posted 17 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Retail
The Role
Develop and grow furniture sales within assigned territory by prospecting new business, managing existing accounts, achieving revenue and margin targets, coordinating with sales support, maintaining Salesforce funnel, and planning territory strategies.
Summary Generated by Built In

Some of what you will do:

The Furniture Account Representative (FAR) is responsible for developing furniture sales in new and existing Strategic, Large and Mid-Market Accounts within a geographic territory. The FAR serves as the contract furniture subject matter expert for his/her assigned sales representatives or owned accounts and works with them to access and persuade the customer’s furniture buyers. The FAR leverages Office Products team members to generate leads and opportunities to achieve independent quotas.  The FAR also manages the day-to-day needs in existing furniture accounts and is expected to carry his/her own book of business.

Specifically, You Will:

Drives sales (65% of time spent).

  • Leverages the OP organization to increase furniture penetration within existing accounts and does independent prospecting work to seek new business opportunities.
  • Manages day-to-day relationship with existing customers by developing a high value-add relationship with decision makers
  • Achieve contract and commodity Furniture revenue and gross margin targets in defined territory (team goal and own book of business)
  • Achieve retention and penetration furniture targets in existing furniture accounts  (team goal and own book of business)
  • Target Segment – 3.5 M to 4M per year in total sales focusing on Strategic, Large and Mid-Market Accounts within a specified geographic territory.

Planning (20% of time spent)

  • Works with their Furniture Sales Manager to develop and review contract target account opportunities for their territory assignment
  • Researches, contacts, qualifies, prepares and presents solutions to acquire new furniture accounts
  • Coordinates sales and account maintenance efforts with other sales resources (Furniture Sales Support, Furniture Project Specialists, Furniture Application Specialists).

Administration (10% of time).

  • Develop and regularly maintain an ongoing 180 day funnel within SFDC
  • Develops annual business plan for territory; targeting verticals, markets or specific customers
  • Provides weekly and monthly updates on account development progress to management

Travel (5% of time spent)

  • Manufacturer show room visits when required

Some of what you need:

  • Post-secondary Education in Sales, Marketing or Business or equivalent level of experience
  • Experience managing large project and installations
  • Strong networking skills and the ability to network at all levels in an organization
  • Excellent interpersonal and communication skills
  • Proven experience in developing and delivering professional sales presentations
  • Demonstrates ability to focus on new business development initiatives where sales focus within existing customers will not be assigned
  • Technically proficient with Microsoft office and Internet with ability to learn required vendor furniture systems and case goods
  • Ability to take measurements of customers space and provide solutions
  • Strong understanding of manufacturers products and their application
  • Minimum of five (5) years experience in outside sales prospecting new business
  • Minimum of two (2) years experience in facilitating collaborative meetings to develop strategic working relationships with one or more of the following audiences: CEO, CFO, Board of Directors, Facility Managers, Building Officials, Procurement Managers, Architects, Designers and Building Contractors

Physical Requirements / Working Conditions: Hybrid role based in territory

Some of what you will get:

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...

#MakeAnImpact

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Skills Required

  • Post-secondary education in Sales, Marketing or Business or equivalent experience
  • Experience managing large projects and installations
  • Strong networking skills and ability to network at all organizational levels
  • Excellent interpersonal and communication skills
  • Proven experience developing and delivering professional sales presentations
  • Ability to focus on new business development initiatives
  • Technically proficient with Microsoft Office and internet; ability to learn vendor furniture systems and case goods
  • Ability to take measurements of customer space and provide solutions
  • Strong understanding of manufacturers' products and their application
  • Minimum of five (5) years experience in outside sales prospecting new business
  • Minimum of two (2) years experience facilitating collaborative meetings with senior stakeholders (CEO, CFO, procurement, architects, etc.)

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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