Funeral Director / Embalmer in Training

The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career. 

Overview & Responsibilities:  

• Preforms or works directly with the public
• Greets families and guests
• Answers calls in a timely fashion from a multi-line phone system
• Cleans and maintains the preparation room and its supplies
• Processes and maintain at-need and pre-need case files
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased
• Transfers deceased from place of death to funeral home and crematory
• Enters vital information into software systems
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials
• Releases urns, service materials, personal property, and flags to families
• Updates list of family members to contact for information
• Responds to emails efficiently and timely
• Stocks and organize urns
• Places obituaries for families in the newspaper, social media, and website
• Responds and attends to inquiries as required
• Performs other duties assigned

Requirements & Qualifications:  

• High school diploma or equivalent
• Currently enrolled in or have completed an accredited mortuary science program
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated and energetic
• Strong verbal and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Valid state-issued driver's license with a clear driving record

What We Offer:

• Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays.
• Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company.
• Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term).
• Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option.
• Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment.