The Role
The Funding Data & Process Improvement Manager leads data management and process optimization for funding operations, enhancing efficiency and collaboration across teams.
Summary Generated by Built In
About the Role
As a Funding Data & Process Improvement Manager at GoTo Financial, you will oversee end-to-end data management for the Funding and Partnership teams while driving continuous improvements across funding operations. This role supports leadership in optimizing cost of funds and improving funding scalability through strong data governance, streamlined processes, and close collaboration with cross-functional stakeholders.
What you will do
- Oversee and optimize end-to-end business processes across the funding and superlender business flow.
- Define and uphold data governance standards, ensuring data accuracy, completeness, and consistency.
- Design and implement standardized workflows, SOPs, and control mechanisms to drive operational efficiency and compliance.
- Manage onboarding and data integration for new funding partners, including due diligence, data validation, and ongoing information requests.
- Develop portfolio monitoring and performance management tools for funding partners to support strategic decision-making.
- Collaborate cross-functionally to align data sources, harmonize reporting, and enhance internal management information flows.
What you will need
- Bachelor’s degree in Finance, Management, Statistics, or a related quantitative/business discipline is preferred.
- Minimum 6 years of experience in process improvement, financial operations, data analysis, or related roles, with a strong track record of driving efficiency and data-driven improvements.
- Strong proficiency in productivity tools (Word, Excel, Google Slides) with high attention to structure and clarity
- Exposure to data analysis tools (Excel, Sheets, SQL)
- Proactive, structured, and comfortable navigating ambiguity
About the Team
You’ll be part of the GoTo Financial Funding and Superlender team, a small, high-performing group with a strong data-driven mindset. The team works closely with internal and external stakeholders to solve analytical challenges and deliver insights that drive real business impact. Collaboration, accuracy, and continuous learning are core to how we work.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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Top Skills
Excel
Google Slides
SQL
Word
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The Company
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
