Fund Services Account Manager - Fund of Funds

Your Role: 

• Overall leadership and coaching of staff including Supervisors and their direct reports.

• Oversee recruitment, staff assessment and capacity planning

• Create an environment of co-operation and initiative through appropriate delegation, empowerment, training and motivation.

• Oversee the daily operations of the teams and provide support and guidance in accomplishing department goals, service levels and client deliverables

• Active client relationship management in cooperation with Local office counterparts

• Review performance reports and dashboards across teams to ensure targets are met

• Anticipate and resolve work concerns and exercise sound judgment to make appropriate adjustments as necessary

• Assess areas of risk on each team and within the department and implement processes to address areas of concern.

• A champion in developing a forum dedicated to sharing best practices and improving processing standards within the COE

• Develop, maintain and validate department operational procedures and guidelines

• Contribute to the roll out and success of the Global processing initiative, working closely with colleagues in multiple locations globally, and ensure ongoing monitoring of control environment

• Undertake ongoing and ad-hoc operational reviews, participate in global policy decisions, lead workshops to establish and modify operational workflows

• Identify, recommend and assist in implementing enhancements where procedures, processes, controls and client servicing may be improved

• Expect to meet expectations of the funds handled, adhering to deadlines and maintain relationships with the local office. In addition, you may be required to undergo training in any of our overseas offices.

• Participate in CAIS initiatives to maintain Citco’s pre-eminent position in the market place.

• Expect to maintain a thorough understanding of the systems used to deploy the services and to remain apprised of regulations and laws that affect CAIS.

About You:

• Preferably a Bachelor’s degree in Accounting or a related field like finance, CPA is an advantage

• 6+ years’ experience in Financial Services, preferably in a Fund Accounting / Fund of Funds Accounting Environment with technical knowledge of accounting functions, such as Portfolio and Cash reconciliations, Portfolio Valuations and NAV calculations across different fund types.

• 3+ years’ experience managing people

• Experience or knowledge of Custody processes and functions an advantage

• Exposure to systems implementations and workflow process initiatives would be a distinct advantage

• Proficient in Microsoft Applications (Word, Excel, PowerPoint etc.).

• Willing to work in mid-shift with potential changes due to client requirements

• Able to manage daily deliverables effectively and willing to work overtime when required.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.