The Fund Order Services Senior Analyst is an integral member of the Team responsible for delivering quality service to assigned clients of the team. He/She must contribute to the team on technical matters in both quality of service and communication with internal clients and other supporting departments. The Fund Order Services Senior Analyst is required to solve problems and provide assistance to the other Fund Order Services Senior Analysts and Specialists. Achieving quality of service is a team effort and the Fund Order Services Senior Analyst needs to function at all times as a team player and ensure that other members of the team do so too.
Responsibilities:
As Fund Order Services Senior Analyst you will:
• Create, maintain and amend Static Data in the system following the relevant launches, product changes and inquiries as well as review such processes
• Monitor the processing of transaction orders
• Contact external Transfer Agents and vendors on transactions progress
• Create and send specific Client Reports
• Provide necessary support and information according to the clients’ and internal queries
• Maintain high level of control and monitoring of system applications and work flow.
• Keep up-to-date with all changes in the market practices/procedures/new technology as well as internal changes within SSB
• Be involved in departmental ad-hoc projects.
• Make recommendations for changes to processes and procedures, prepare documentation for review and participate in testing as required.
• Resolve review points highlighted by Fund Order Services Specialists and team supervisor and ensure they are kept informed of progress.
• Establish and maintain good working relationships with internal clients and colleagues.
• Take responsibility for personal development and training
• Be involved in the training and development of other team members as necessary
Specific Qualifications / Skills:
• Numeracy / literacy skills
• PC literate and competent in use of spreadsheets and word processing
• A thorough understanding of fund administration is required
• Excellent English; knowledge of German is an advantage
• High attention to details
• Taking ownership and initiative
• Ensuring accuracy and quality
• Providing outstanding service
• Effective communication
• Displaying insight & influence
• Fostering collaboration and teamwork
• Ability to perform effectively within strict client deadlines
• Ability to learn quickly and work in a team environment
Level Of Education:
University Students or Graduates (preferred)
Previous Level Of Experience: Around 1 year of relevant industry experience
Business Knowledge, Breadth of Expertise Basic understanding of business and operating environment, fundamental understanding of specialized discipline
We offer:
Interesting process
Hybrid working model- split between working from home and working from the office.
Employee savings plan
Premium life insurance package
Gold medical package
International operating environment
Language classes
Soft skills training
Technical workshops
Development sessions with a mentor,
Diversity of opportunities across a range challenging and highly complex activities
Technical or leadership career pathway
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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