We’re seeking a future team member for the role of Fund Operations Administrator to join our Fund Operations team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester.
Title in the contract: Specialist, Client Processing.
In this role, you’ll make an impact in the following ways:
- Liaising with Fund Managers, Transfer Agents and Clients to complete and provide documents which can include fund application forms, AML documents and internal Funds service agreements
- Assisting with adding new funds to the service and maintenance of all funds, i.e. completing Corporate Actions, Static Data updates and Transfers as required
- Completion of Non-standard product reviews using Fund specific documentation
- Preparing and submitting Share Class Conversion instructions
- Monthly creation of MI for both Clients and Fund Managers
- Monthly preparation of KRIs, Client Billing, Scorecard, Account Ownership and other required reports internally
- Handles all client queries and resolves issues within SLA
- Testing for releases, functional changes, and ad-hoc testing which can include weekend and early morning tests
- Keeping procedures updated
To be successful in this role, we’re seeking the following:
Essential:
- Skilled in Microsoft Excel including confident use of formulas, lookups and pivot tables
- Good attention to detail, prioritization and time management required
- Experience in dealing with clients over the phone and written (email)
- Proactive approach to work and ability to adapt to change and use initiative to overcome challenges
Desirable:
- Understanding of Funds – (desirable)
- Experience of dealing with Fund Managers and Transfer Agents – (desirable)
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BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Skills Required
- Skilled in Microsoft Excel including confident use of formulas, lookups and pivot tables
- Good attention to detail, prioritization and time management required
- Experience in dealing with clients over the phone and written (email)
- Proactive approach to work and ability to adapt to change and use initiative
- Understanding of Funds
- Experience of dealing with Fund Managers and Transfer Agents
BNY Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.
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Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
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Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
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Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.
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We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.
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