The National Rehabilitation Team is looking for a self motivated individual to join their team as a Functional Rehabilitation Specialist. In this role you will contribute to the overall profitability of Group Disability by facilitating more timely return to work for plan members.
Position Responsibilities:
Develop and implement innovative functional rehabilitation services and goal-oriented rehabilitation programs for insured persons receiving short- and long-term disability benefits.
Collaborate and communicate effectively, in person or in-person, with colleagues, policyholders, insureds, physicians and other health care professionals to deliver complex and sometimes difficult messages.
Work with our policyholders to develop creative solutions for return-to-work plans.
Contribute to the overall profitability of the disability department by accelerating the return to health and sustainable return to work of insured persons.
Effective budget management
Supplier management: ensuring that we provide our policyholders with the most effective and efficient services.
Required Qualifications:
Hold a relevant university degree (health, mental health, psychology, HR or other)
Have a valid driver's license and a car
Solid knowledge of rehabilitation, disability insurance and medical terminology industry standards
Know Windows, Word and Excel software
Ability to make difficult decisions with significant impacts for policyholders
Proven ability to solve problems
Analytical skills and proven organizational skills
Be able to work independently and in a team
Preferred Qualifications:
RSO, CPAB or other insurance-related training would be an asset
Experience in budget management
Extensive experience in disability or functional rehabilitation (5 years) or several years of experience in active rehabilitation
Be able to handle a heavy workload as well as the stress and pressure of multi-tasking and direct communication with policyholders
Have interpersonal skills and be able to manage conflicts
Be accurate and thorough
Demonstrated ability to brainstorm creative solutions
Interest in wanting to support individuals to return to work
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Referenced Salary Location
CAN, British Columbia - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$55,125.00 CAD - $91,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Skills Required
- Hold a relevant university degree (health, mental health, psychology, HR or other)
- Have a valid driver's license and a car
- Solid knowledge of rehabilitation, disability insurance and medical terminology industry standards
- Know Windows, Word and Excel software
- Ability to make difficult decisions with significant impacts for policyholders
- Proven ability to solve problems
- Analytical skills and proven organizational skills
- Be able to work independently and in a team
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
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