Role overview
As part of the Application Support Team, our next Functional Partner will join a highly experienced team responsible for supporting enterprise platforms across Vector. This role will primarily focus on applications within the Electricity Network domain, while also providing support across other business areas as required.
The Functional Partner will operate across both business-as-usual (BAU) and project environments, providing application support, troubleshooting, and contributing to the delivery of digital enhancements. The successful candidate will be technically competent, demonstrating the ability to learn new technologies quickly, lift the hood of systems, and show strong self‑drive in building technical capability.
This position offers significant scope for professional development, with clear pathways into roles such as Business Analyst, Delivery Lead, or Platform Specialist.
Key responsibilities
Application support and maintenance
- Provide end-to-end support for business applications, including issue resolution and user assistance.
- Liaise with third-party vendors to ensure timely resolution of technical issues.
- Maintain documentation of business processes, application configurations, and system changes.
- Investigate issues deeply by understanding how systems work, analysing root causes, and applying strong problem‑solving skills.
Digital delivery and continuous improvement
- Participate in Agile delivery teams (Scrum/Kanban) to support the implementation of new features and enhancements.
- Advocate for business requirements within cross-functional teams.
- Support user acceptance testing and change management activities.
- Identify opportunities to simplify and improve business processes through technology.
- Actively build technical knowledge through self‑directed learning and hands‑on exploration of systems.
Qualifications and experience
- Tertiary qualification in a relevant discipline is preferred.
- Minimum of 5 years’ experience in the IT industry or a related business functional area.
- Proven experience in application maintenance and user support.
- Strong knowledge of enterprise systems capabilities and trends.
- Familiarity with Agile methodologies, particularly Scrum and Kanban.
- Excellent verbal and written communication skills.
- Demonstrated ability to work effectively with both technical and non-technical stakeholders across dispersed locations.
- Natural curiosity and ability to quickly pick up new technologies
- Strong analytical and problem‑solving ability, with a desire to understand how systems behave and why.
About the Applications Team
The Applications Team is a highly experienced and collaborative group dedicated to supporting and enhancing enterprise platforms that underpin Vector’s operations. The team fosters a culture of knowledge-sharing, continuous improvement, and practical delivery.
Joining this team means becoming part of a supportive environment where curiosity and initiative are valued, and where there is ample opportunity to broaden your technical and business acumen.
We’re ideally looking for someone who enjoys problem‑solving, exploring how systems work, and building their technical depth through hands‑on learning.
Apply
Applications close by end of day Monday 17 February, however, interviews may be held sooner — apply today!
We know that some people may hesitate to apply if they don’t meet every single requirement. If this role excites you, we encourage you to apply anyway — your skills, enthusiasm, and unique perspective could be just what we’re looking for.
Vector values diversity in all its forms and welcomes people of all backgrounds, experiences, identities and abilities to be part of our team.
Additional InformationWe know that some people may hesitate to apply if they don’t meet every single requirement. If this role excites you, we encourage you to apply anyway - your skills, enthusiasm, and unique perspective could be just what we’re looking for.
Vector values diversity in all its forms and welcomes people of all backgrounds, experiences, identities and abilities to be part of our team.
Top Skills
What We Do
We are New Zealand's largest distributor of electricity and gas, owning and operating networks which span the Auckland region. But we don’t stop here - our reach extends to Australia and the Pacific Islands, shaping a new energy future for our customers, through innovative digital and engineering solutions, metering services, solar energy solutions, electric vehicle (EV) networks, high speed internet fibre, air and water purification to name a few.
We haven’t been afraid to challenge the status quo. As leaders of the transformation of the energy sector, we know the ‘same old’ just won’t cut it. We have the confidence to forge new solutions and for our people to work differently, to think differently. We have collaborated with global technology companies and thought leaders who share our view that innovation and digitalisation are key to meeting the future needs of energy systems and fast-evolving customer demands. As governments, businesses and consumers urgently take action to decarbonise, at Vector we are clear on our vision – creating a new energy future.
Because we live in a world that is changing fast, we must continue to identify and develop better options that will provide value, choice and service for our customers throughout New Zealand and beyond, so the environment and communities we love continue to thrive. To do this, Vector has a vision of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers.
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