Functional/Domain Support Specialist

Main Responsibilities:

• Gathering requirements and configuring the FreeBalance Accountability suite to align to the business processes of the client
• Monitor system performance and generate periodic performance/monitoring reports
• Updating the Project Director on the progress of assigned tasks and activities
• Updating the documentation that results in customer deliveries
• Reviewing the Deliveries of features and functions and testing it for acceptance prior to providing it to the client
• Working with the Professional Services Consultants in FreeBalance and coordinating deliveries with the customer
• Possesses strong communication and interpersonal skills
• Display the ability to both lead and support
• Should be results-oriented
• Ability to relate complex ideas in a manner that may be comprehended by staff with little background in ICT and public financial management techniques
• Possesses the ability to work under pressure while managing several tasks
• Candidates should be fluent in English and Spanish
• Provide feedback to Product Management and Research and Development on future product requirements based on interaction with the client

Skills and Qualifications:

• A Bachelors degree or above in Accounting/ Business Management/ Finance.
• 5 years experience in implementing Investment Management, Debt Management, Accounting Management ERP System(s).
• Experience working in the public financial management reform program and working with information management systems would be considered an asset
• Deep Industry Knowledge in Debt and Investment for governments (bonds, dividends and treasury bills etc).
• Business and Operational Dynamics: Knowing the processes, workflows, and regulatory frameworks within the industry.
• Market Trends and Influences: Staying up-to-date on economic conditions, market trends, and factors that impact government investment decisions.
• Capabilities in applying tools, techniques, and methodologies relevant to debt and investment.