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We're committed to bringing passion and customer focus to the business.
Position Title: Functional Consultant – PeopleSoft FSCM
Location: Remote
Responsibilities
- Serve as a subject matter expert and functional expert in the PeopleSoft Financials and Supply Chain (FSCM) business areas such as Record to Report, Order to Cash or Procure to Pay.
- Triage tickets and service request based on service workflow, resolve tickets and assign tickets to the development team as required.
- Support client business events where applicable, e.g., Year-End close.
- Work closely with the Service Delivery Manager and Engagement Manager and provide updates on incidents and service request tickets.
- Work with business users, as appropriate, to understand issues, requirements (for enhancements) and create specification documents.
- Work on design, monitor development progress, and perform system testing for incident resolutions and enhancements to the application.
- Employ best practices in defining requirements, assessing client requirements, and determining optimal solutions for customer’s business problems.
- Establish strong relationships with customer’s business and IT stakeholders and serve as a trusted advisor to the customer.
- Collaborate with project teams, stakeholders, and other vendors for successful project outcomes.
- Collaborate internally with other ERPA functional team members to share knowledge and best practices and demonstrate thought leadership.
- Support ERPA pursuit efforts with functional knowledge/experience.
Required Skills
- Minimum 15 years of work experience in PeopleSoft Financials & Supply Chain (FSCM) modules
- Expertise in core modules (GL, AP, AR, PO, BI, INV) and broad knowledge of other FSCM modules, e.g., Cash Management, Treasury, PC, Contracts, ePro
- Proven experience in leading functional streams of PeopleSoft projects
- Excellent communication and customer handling skills
- Ability to thrive in a team-based environment
- Ability to manage expectations of different project stakeholders
- Have a proactive approach to problem solving
- Experience working in an SLA driven environment
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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What We Do
Founded in 1999, ERPA is a leader in enterprise application managed services, managed projects, and managed hosting. ERPA’s 500-plus consultants and technologists enable organizations to address their most complex operational challenges, including maximizing their technology investment and developing and executing future technology roadmaps.
