About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com.
About the Team & Business Line:
As a valuable member of the People & Performance team, you will work closely with internal stakeholders and cross-functional teams to improve HR processes, support Oracle HCM delivery, and help the business achieve its goals.
The Functional Business Analyst – Oracle HCM serves as the bridge between People & Performance teams and functional and technical delivery partners. The role translates business needs into practical Oracle HCM solutions and supports process improvement, system enhancements, testing, and user adoption across assigned modules. Multiple opportunities are available.
Your Role:
Lead global Oracle HCM initiatives and act as the primary business point of contact for assigned modules.
Gather and document business requirements for Oracle Fusion enhancements and AI-enabled features, working with technical Business Analysts to assess feasibility.
Serve as the liaison between People & Performance, functional, and technical teams to assess impacts, shape shared solutions, and support aligned delivery.
Promote consistent processes by aligning business needs with standard Oracle HCM capabilities and business intelligence reporting, while avoiding unnecessary complexity.
Lead assigned Oracle HCM module upgrade cycles, including business testing, issue follow-up, and sign-off.
Maintain clear and current business requirements, actions, and delivery items in Jira.
Support the implementation of legislative, compliance, and risk-mitigation changes.
Act as the first point of escalation for operational issues, coordinating review and resolution with the appropriate teams.
Support business readiness, education, training, and change activities for Oracle Fusion updates and enhancements.
Maintain user guidance and recommend process, reporting, and system improvements that strengthen stakeholder experience.
Direct system configuration may be assigned, on an as needed basis
About You:
Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent relevant experience.
Typically 4–6 years of experience in business analysis, HR technology, HR operations, or enterprise system delivery.
Hands-on functional experience with Oracle Fusion HCM modules such as Core HR, Payroll, Absence Management, Time and Labor, Compensation, Benefits, or Talent Management.
Knowledge of Oracle HCM upgrades, business testing cycles, and system optimization.
Experience driving adoption of new tools, processes, and ways of working across global teams.
Strong understanding of HR operations, payroll regulations, employee lifecycle processes, and the practical needs of HR system users.
Strong written and verbal communication skills, with the ability to explain system concepts to non-technical HR users.
Strong attention to detail and analytical skills, with the ability to diagnose business and system issues, identify root causes, and recommend practical solutions.
Our Benefits
Your well-being is of paramount importance to us and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Information Systems, a related field, or equivalent relevant experience
- Typically 4-6 years of experience in business analysis, HR technology, HR operations, or enterprise system delivery
- Hands-on functional experience with Oracle Fusion HCM modules, such as Core HR, Payroll, Absence Management, Time and Labor, Compensation, Benefits, or Talent Management
- Knowledge of Oracle HCM upgrades, business testing cycles, and system optimization
- Experience driving adoption of new tools, processes, and ways of working across global teams
- Strong understanding of HR operations, payroll regulations, and employee lifecycle processes
- Strong written and verbal communication skills, including the ability to explain system concepts to non-technical HR users
- Strong attention to detail and analytical skills, including diagnosing issues, identifying root causes, and recommending practical solutions
What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
