Functional Analyst

Posted 7 Days Ago
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Bayan Lepas, Barat Daya, Pulau Pinang, MYS
In-Office
Senior level
Automotive • Software • Business Intelligence • Manufacturing
The Role
Lead MES deployments by analyzing manufacturing processes, mapping customer requirements to CM solutions, configuring/customizing the system, coordinating development, delivering demos and training, and ensuring stakeholder signoffs to improve productivity and quality.
Summary Generated by Built In

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.  

Recognized as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries. 

The Role 

As a Functional Analyst, your primary focus is to flawlessly execute the deployment of Critical Manufacturing’s MES system across plants worldwide in high-tech facilities manufacturing semiconductors, electronics, medical devices, pharmaceutical or other advanced complex products. You will engage with manufacturing processes, understand customer requirements, and design solutions that improve productivity, quality, and flexibility. 

What You Will Do 

  • Perform business process analysis and elaborate strategies and plans for MES implementation
  • Understand specific customer requirements and map them to solutions from the Critical Manufacturing offering
  • Create configurations and customizations tailored to customer needs
  • Perform demonstrations of the solution adapted to customer requirements
  • Coordinate custom developments required for specific manufacturing environments
  • Ensure smooth communication between customers and implementation/development teams
  • Oversee implementation, deployment, and user training activities
  • Facilitate reviews and signoff of key deliverables and milestones with stakeholders

What Success Looks Like 

Within your first year, you will have:

  • Learned about manufacturing process in complex and high-tech manufacturing industries
  • Understood the capabilities of CM’s award-winning solutions
  • Successfully supported MES deployments, built strong customer relationships, and contributed to continuous improvement initiatives.

Why Join Us 

  • Be part of a company shaping the future of manufacturing software
  • Enjoy the freedom to experiment, innovate, and create systems that will last
  • Join a team where storytelling, strategy, and technology meet to make Industry 4.0 real

Requirements

What You Will Bring

  • Bachelor’s degree in Industrial Management Engineering or relevant field
  • More than 4 years of experience working in manufacturing environments in consulting or project deployment
  • Exceptional leadership, communication and presentation skills and be able to motivate teams and manage customers. 
  • Strong team player and creative thinking skills for providing innovative solutions. 
  • Excellent English & Mandarin skills – spoken and written. 
  • Proficient in written and spoken in Mandarin is an added advantage.

What We Consider a Plus (not mandatory)

  • Experience in deploying software projects to manufacturing
  • Lean and Six Sigma knowledge
  • Project Management experience

Skills Required

  • Bachelor's degree in Industrial Management Engineering or relevant field
  • More than 4 years of experience in manufacturing environments in consulting or project deployment
  • Exceptional leadership, communication, and presentation skills
  • Ability to motivate teams and manage customers
  • Strong team player and creative thinking skills
  • Excellent English & Mandarin skills, spoken and written
  • Experience deploying software projects to manufacturing
  • Lean and Six Sigma knowledge
  • Project management experience
  • Proficient in written and spoken Mandarin (added advantage)
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The Company
HQ: Maia
467 Employees
Year Founded: 2009

What We Do

Critical Manufacturing provides the most modern, flexible and configurable manufacturing execution system (MES) available. Critical Manufacturing MES helps manufacturers stay ahead of stringent product traceability and compliance requirements; reduce risk with inherent closed-loop quality; integrate seamlessly with enterprise systems and factory automation; and provide deep intelligence and visibility of global production operations. As a result, our customers are Industry 4.0 ready. They can compete effectively and profitably by easily adapting their operations to changes in demand, opportunity or requirements, anywhere, at any time. For more information, visit www.criticalmanufacturing.com Follow us on: - Facebook: http://www.facebook.com/CriticalManufacturing - Twitter: https://twitter.com/#!/CriticalMfg - Youtube: http://www.youtube.com/CriticalMfg

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