Functional Analyst

Posted 13 Hours Ago
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Ahmedabad, Gujarat, IND
In-Office
Entry level
Fintech • Software • Financial Services
The Role
Analyze user behavior, conversion funnels, workflows, and requirements to identify product opportunities. Conduct user research, translate insights into functional specifications, collaborate with product, design, and engineering teams, test features across staging, UAT, and production, and maintain process documentation and internal knowledge resources.
Summary Generated by Built In
Who are we and what do we do?

Quicko (a Zerodha backed startup) is on a mission to simplify tax compliance for individuals and businesses in India. We are a young, fast-growing team of developers, designers, and accountants building user-friendly fintech products. If you are driven by complex challenges and want to use your code to transform finance - Join our lean, high-velocity engineering team at our Ahmedabad office.

What are we looking for?

We are looking for a Functional Analyst who is product minded and turns ambiguity into clarity along with actionable roadmaps. You'll be the link that turns ideas into action. —analyzing data, mapping out intuitive workflows, and actively shaping how our platform evolves. If you naturally break down problems and map out a plan before diving into any problem statement — we'd like to have a talk with you. 


What will you be doing?

  • Analyse how users move through the product — their behavior patterns and conversion funnels — to uncover both opportunities and friction points. 

  • Turn business requirements into clear, detailed functional requirements that product and development teams can act on.

  • Conduct user research and translate qualitative insights into informed product decisions. 

  • Work closely with designers, developers, and product owners to keep product vision and execution aligned. 

  • Carry out in-depth tests to validate new features across multiple environments.

  • Maintain and upkeep process documentation and the internal knowledge base.

  • High-quality documentation that allows developers and designers to build features with minimal back-and-forth or rework.

  • Test and validate new features across multiple environments - Staging, UAT, and

  • Production.

  • Conduct user research and translate qualitative insights into informed product decisions.

  • Work closely with product team, designers, and developers to keep product vision and execution aligned.

  • Keep process documentation and the internal knowledge base accurate.





Requirements
What will you need to succeed at Quicko?

  • Ability to troubleshoot, deconstruct difficult workflows, and identify hidden trends within data.

  • Familiarity with user-centered design, product development processes, and continuous development practices.

  • High level of accuracy and attention to detail.

  • Ability to analyse complex challenges and translate insights into practical, effective

  • solutions.

  • Experience working with analytics tools such as Google Analytics, Google Search Console, and comparable tools. 

  • Clear and effective communication skills.

  • Strong organizational skills — balances multiple priorities and deadlines with ease.




           Bonus to have

  • Familiarity with fintech, personal finance, or tax content.  

  • Hands-on experience using AI tools (e.g., ChatGPT, Claude or Gemini)

  •  Prior involvement with A/B testing frameworks to directly validate and measure feature performance



Skills Required

  • Ability to troubleshoot and deconstruct difficult workflows
  • Ability to identify hidden trends within data
  • Familiarity with user-centered design
  • Familiarity with product development processes
  • Familiarity with continuous development practices
  • High accuracy and attention to detail
  • Ability to analyze complex challenges and translate insights into practical solutions
  • Experience with analytics tools such as Google Analytics and Google Search Console
  • Clear and effective communication skills
  • Strong organizational skills and ability to balance multiple priorities and deadlines
  • Familiarity with fintech, personal finance, or tax content
  • Hands-on experience using AI tools such as ChatGPT, Claude, or Gemini
  • Prior involvement with A/B testing frameworks
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The Company
54 Employees
Year Founded: 2015

What We Do

Quicko Infosoft Private Limited is an India-focused digital tax infrastructure company backed by Zerodha. It provides tax APIs, products, software and services for individuals, businesses and accountants, helping users manage, pay and file taxes and remain compliant. Its offerings span income-tax, GST and TDS filing, tax planning, advisory tools, calculators, content, and APIs/SDKs designed to make tax processes easier and more programmable.

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