Fun Express National Account Representative

Posted Yesterday
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Omaha, NE, USA
In-Office
Mid level
Retail
The Role
Manages and grows national customer accounts, meets sales goals, prospects for new business, develops account and trade show strategies, supports marketplace connections, conducts customer follow-up, analyzes competition, and prepares revenue forecasts and account reports. The role primarily involves phone-based sales, with occasional travel and trade show participation.
Summary Generated by Built In
Overview

As our Fun Express National Account Representative, you will be responsible for working directly with existing and prospective Fun Express customers nationwide to increase the revenue and profitability of Fun Express. 

Detailed Description

Principal Duties and Responsibilities

Essential Functions
  • Meets or exceed established sales goals set by the Fun Express Division
  • Manages key customers (typically accounts or customer groups over $100,000 in annual revenue) that may consist of hundreds of buying entities primarily over the phone (95%) with occasional travel and trade shows (5%)
  • Prospects for new opportunities ($10,000+) by calling and following up with sales leads generated through marketing channels and/or industry partnerships
  •  Oversees client specific sales strategies that may require interaction with other areas of the company (product development and/or outside vendors)
  • Acts as the primary point person for industry marketplaces and technology connections that support customer purchase transactions
  • Develops marketing and product strategy for tradeshows; be involved in constructing and set up/break down of the booth for Fun Express at trade shows as needed
  • Attends Trade Shows as needed
  • Conducts follow-up after trade shows for all customer and new prospect needs, including, but not limited to, sample mailings, follow-up letters and phone calls to close sales from programs, products and relationships that were presented and/or generated at each trade show
  • Develops and maintains knowledge of competition, pricing, strategies, handling of customer needs and problem resolution
  • Develop and maintain knowledge of competition’s primary products and markets to analyze impacts on Fun Express’ business in competitive markets
  • Provides key reporting on monthly basis to include but not limited to; Revenue Forecasts, Account Reviews, and Activity Reports
  • Maintains regular and predictable attendance
  • Abides by all policies and procedures of Fun Express and Oriental Trading Company
  • Must be able to attend face to face meetings on short notice
  • Work requires in-person collaboration among colleagues and contractors as well as online meeting platforms like Microsoft Teams
  •  

    Marginal Functions
  • Attends company functions, meetings, seminars, etc. which may not impact their own customer base directly but will have a positive impact on the company as whole
  • Documents sales efforts for current customers, prospects and sales campaigns through standardized forms, reports and systems
  • Performs other related duties and projects as assigned

  • Here’s what you need to join the fun:

     

    Knowledge, Skills, and Abilities


    Education
    • Bachelor’s Degree in Business, Marketing, Education or equivalent combination of education and experience

    Experience
    • Minimum three years Sales, Account Management or presentation experience required

    Other Qualifications
    • Ability to communicate effectively both orally and in written form
    • Strong telephone prospecting and appointment setting skills/experience
    • Strong knowledge of Microsoft Office applications
    • Ability to work effectively in the office, from home or while traveling
    • Ability to utilize strong organizational and analytical skills
    • Ability to travel as needed
    • Ability to handle customers in a professional and courteous manner
    • Ability to work extra hours when needed
    • Ability to perform job duties in a safe manner


    Join us at Oriental Trading, a Berkshire Hathaway Company, where fun means business! 


    Oriental Trading Company (www.orientaltrading.com), is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.


    EOE

    Skills Required

    • Bachelor's degree in Business, Marketing, Education, or equivalent combination of education and experience
    • At least three years of sales, account management, or presentation experience
    • Effective oral and written communication skills
    • Strong telephone prospecting and appointment-setting skills
    • Knowledge of Microsoft Office applications
    • Ability to work in the office, from home, or while traveling
    • Strong organizational and analytical skills
    • Ability to travel as needed
    • Professional and courteous customer service skills
    • Ability to work extra hours when needed
    • Ability to perform job duties safely
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    The Company
    HQ: Omaha, NE
    1,001 Employees
    Year Founded: 1932

    What We Do

    Oriental Trading Company has one simple mission: to make life more fun. For individuals, nonprofits, churches and schools, we provide countless reasons to share smiles while making all of life's moments more special. With more than 40,000 unique products, we're the nation's largest direct retailer of value-priced party supplies, toys and crafts as well as a leading provider of fundraising products. Headquartered in Omaha, Nebraska, Oriental Trading has continued its long-standing commitment to excellent customer service, even being recognized by Foresee as one of the Top 20 Internet Retailers based on customer satisfaction. Additionally, Oriental Trading has been rated one of the Top 100 Online Retailers by Internet Retailer. Our history with fun is one that spans for the better part of the last century. Founded in 1932, we became a major supplier of novelties to the U.S. carnival trade in the 1950s before expanding in the succeeding decades through catalogs, direct marketing and eventually the internet in 1999. In 2012, Warren Buffett's Berkshire Hathaway saw tremendous value and growth opportunity in Oriental Trading and made the decision to purchase our company. Shortly after, Oriental Trading acquired two companies that aligned with our mission: MindWare, a manufacturer, wholesaler and direct retailer of “brainy toys for kids of all ages,” and SmileMakers, a leading brand specializing in patient giveaways and promotion products for dental and healthcare markets. To better meet the needs of our customers, Oriental Trading created several new brands in 2017; Marry Me, Fun365, and CustomFun365. For over 85 years, we've helped friends and families around the world spark imaginations and celebrate special moments. Spreading fun one smile at a time? That's our specialty! Ready to Make Your Career More Fun?

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