Global-e ReturnGO is a post-purchase solution that enables merchants to efficiently manage returns and exchanges. Serving thousands of merchants across the e-commerce ecosystem, ReturnGO includes two main frontend applications, one for merchants and one for shoppers, and integrates seamlessly with leading e-commerce platforms and systems.
The shopper-facing frontend was completely rewritten six months ago and remains in active development. The backend consists of a BFF in NestJS, a PHP monolith, and several NestJS microservices, all backed by RDS/MySQL and SQS queues. Scalability is ensured via ECS and monitored through metric alerts, automatically flagging system issues. Our focus is in scaling the solution to serve twice as many merchants in a short period, while implementing quality procedures to support this growth.
Responsibilities
- Own end-to-end feature delivery and infrastructure improvements.
- Drive technical decisions across frontend and backend, ~70% React, ~30% PHP, 10% NestJS,
- Build production features using an AI-first development (Cursor, Claude Code, MCPs, etc.).
- Write and maintain high-quality unit, integration, and end-to-end tests.
- Promote engineering best practices, code quality, and scalable architecture.
- After a while, become a topic leader of some topics you own (similar to guilds).
- Hands-on experience with AI developer tools such as Cursor, Claude Code, MCP, and Skills.
- 7+ years of full-stack web development experience with React, and backend frameworks (NestJS, Laravel).
- Strong database design and optimization skills (e.g., MySQL, query performance, indexing, data modeling).
- Advantage: Experience in working in systems built on top of AWS.
- Strong understanding of software design, architecture, and engineering principles.
- High coding standards and strong communication skills.
What We Do
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localised shopping experience. Our end-to-end e-commerce solutions combine best-in-class localisation capabilities, big-data best-practice business intelligence models, streamlined international logistics and vast cross-border experience, enabling online retailers to sell to and from anywhere in the world and seamlessly expand their brand worldwide. Operating from ten offices worldwide, our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family. Check out our open positions at https://www.global-e.com/careers/
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