At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Work Policy: Hybrid (2 days onsite, 3 days remote)
Do you take great pride in your code? Do you get giddy at the sight of an elegantly crafted function? Do you recoil in horror when you see code with no test coverage? If you answered yes to these questions, you'd be a great fit for the engineering team at NICE CXone Expert. We are looking for an energetic Full Stack Software Engineer to join our highly collaborative team. We put a high emphasis on code quality and maintainability, flexibility, and lifetime learning. Our product is a multitenant cloud-based service that leverages REST APIs, microservices, serverless function, and Kubernetes. If you're interested in working on a dynamic team who provides services to millions of users worldwide, we would love to hear from you!
To Land This Gig You'll Need:
- Bachelor’s degree in Computer Science or Engineering or equivalent work experience
- 4+ years of experience building web applications/services
- Deep understanding of web technologies
- Excellent debugging skills
- 2-4 years of experience with C#
- 2-4 years of experience with vanilla JavaScript
- Passion for learning and mentoring
- Passion for troubleshooting problems and determining root-cause
- Comfortable working in an agile/scrum environment
- Comfortable working with remote team members
- Comfortable working with cloud infrastructure
- Strong English communication skills
Skills we apply:
- Create robust, scalable RESTful APIs and idempotent microservices for use by customers and partners
- Design pragmatic solutions with product managers and stakeholders
- Build cloud services with AWS using Kubernetes or serverless technologies
- Follow and promote AWS best practices for software architecture
- Follow an agile development cycle with 2-week sprints to ship changes iteratively
- Use git for source control and GitHub for code reviews
- Refactor legacy code into modern application patterns
- Promote a spirit of collaboration across teams and individuals
- Evaluate algorithms for cost, efficiency, and robustness
- Well architected, modular vanilla front end JavaScript
- Emphasis on unit and integration tests
Technologies we use:
- AWS (e.g. IAM, SNS/SQS, DynamoDB, Lambda, OpenSearch, CloudFormation, …)
- Amazon Aurora MySQL database
- Docker and Kubernetes (AWS EKS)
- Snowflake data warehouse
- Continuous Integration/Continuous Deployment (CI/CD)
- Vanilla JavaScript using modern ECMAScript standards
- PHP data marshalling layer
About the team:
We are a collaborative team of engineers with a culture of continuous learning and development. We are well established in the market but still enjoy a high-energy startup-style environment. Software engineers work closely with QA and DevOps teams on projects. We are passionate about our work and everyone on the team is hands-on regardless of their role. We focus heavily on unit and integration testing. Our QA testing is automated, helping us maintain high quality in our software and catch defects early in the development cycle. We work in two-week sprints utilizing continuous integration and weekly deployments. We use serverless solutions on AWS when possible. We focus on high availability for our services, minimizing downtime, and service interruptions. We’re constantly optimizing our performance and resource consumption.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
