Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.
Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.
The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.
Proactive security starts here. TrendMicro.com
Location: This role requires in-office presence at our Austin, TX location three days per week.
Position Summary:
As a Full Stack Senior Software Engineer on the TrendAI’s TippingPoint Sustaining Engineering Group, you will be responsible for ensuring the reliability, stability, and performance of our Security Management System (SMS) and Vision One platform. You will investigate and resolve complex production issues, reduce technical debt, and implement improvements that enhance platform resilience across hybrid environments. This role requires strong diagnostic skills and deep expertise across the stack—maintaining and optimizing backend services in Java (Wildfly) and Go, and supporting modern UI components built with React.
Responsibilities:
Investigate, diagnose, and resolve complex production issues across the Trend Vision One platform, including backend services built with Java EE technologies (EJBs, JPA, JMS, JAX-RS).
Maintain and optimize RESTful APIs and SOAP-based services to ensure reliable communication between platform components and integrated security products.
Support and enhance the platform UI built with React, addressing defects, performance issues, and technical debt while maintaining UX and accessibility standards.
Troubleshoot and stabilize cloud-native components leveraging AWS services including Lambda, S3, DynamoDB, RDS, AWS IoT, and CloudWatch.
Strengthen platform reliability by expanding automated test coverage using JUnit, Go testing libraries, and Python-based frameworks.
Analyze and resolve database performance issues across MariaDB, RDS, and ColumnStore to ensure efficient data processing and query execution.
Serve as a technical escalation point for customer-impacting issues, collaborating with Support and Customer Success teams to drive resolution.
Identify root causes of recurring issues and implement systematic fixes to prevent recurrence.
Reduce technical debt through targeted refactoring, code cleanup, and documentation improvements.
Mentor junior engineers on debugging methodologies, platform architecture, and sustaining best practices.
Collaborate with development teams to ensure smooth handoffs and knowledge transfer for newly released features.
Qualifications:
5+ years of professional experience in software engineering with strong proficiency in Java; experience with Go is a plus.
Deep expertise in Java EE concepts including EJBs, JPA, JMS, and JAX-RS, with demonstrated ability to debug and optimize complex service architectures.
Exposure to React, JavaScript/TypeScript, and front-end debugging techniques.
Hands-on experience troubleshooting AWS services in production, particularly Lambda, S3, DynamoDB, RDS, CloudWatch, and AWS IoT.
Strong understanding of Docker, containerized environments, and networking fundamentals (TCP/IP, HTTP, DNS, TLS).
Proven ability to diagnose full-stack issues spanning UI, API, service, and database layers.
Experience with log analysis, APM tools, and observability platforms for production debugging.
Track record of reducing technical debt and improving system stability in large-scale platforms.
Familiarity with cybersecurity concepts and threat defense platforms preferred.
Excellent communication skills with ability to clearly document issues, root causes, and resolutions.
Experience working with support teams and handling customer escalations.
BS in Computer Science, Computer Engineering, or related field—or equivalent professional experience.
TrendAI is a leader in AI security. We not only delivered the first open-weight, cybersecurity-focused large language model, but also the industry’s first security companion agent evaluated directly by customers. Trend Vision One integrates endpoint, cloud, network, email, identity, AI application, and data security into a single, unified platform. In this role, you will partner with business leaders to design systems that can reason, learn, and protect—accelerating agility, speed of delivery, and data-centric security. You will help transform cutting-edge research into real-world defense capabilities, protecting millions of users in the generative-AI agent era and enabling enterprises to stay ahead of evolving threats.
What We Offer You:
You're important to us. What matters to you, matters to us too. TrendAI provides benefit options for you and your family.
Comprehensive medical, dental and vision insurance
Life insurance
Short & Long Term Disability
Pre-partum, maternity, parental and medical leave
Mental Health Wellness Program
Adoption Assistance
Wellness Incentive
Pet Insurance
401(k) with company match
Paid Time Off
14 Annual Holidays
Tuition Assistance
Employee Resource Groups
We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.
Be Passionate. Be Innovative. Be a Trender.
#LI-TL1
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.
What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily. We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place. We enable organizations to simplify and secure their connected world. Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
