Optix is looking for a Software Engineer with AI expertise to help us evolve from a rules-based automation platform into a leading conversational, agentic workspace management system.
You’ll play a key role in designing and developing AI-powered features that help coworking and flex space operators save hours daily while driving revenue growth through intelligent automation.
This is a rare opportunity to apply cutting-edge AI technology to solve real business problems in a proven, profitable SaaS company. You’ll collaborate closely with our leadership and product teams to build the AI capabilities that will define the next decade of flexible workspace management.
Note: This is a hybrid opportunity for someone based in Vancouver, BC (60% in our beautiful waterfront Gastown office, 40% from home).
Requirements
Who you are:
- 5+ years full-stack development with modern frameworks
- Strong proficiency with modern web frameworks
- Excellent back-end or systems programming knowledge, we use the latest versions of PHP and MySQL
- Experience building and scaling backend systems with REST/GraphQL APIs
- Solid understanding of databases; data engineering experience a plus
- 2+ years hands-on experience with AI APIs and production AI deployments
- Proficiency with agentic tooling and framework like LangChain, Pydantic, LlamaIndex, etc. for LLM application development
- Experience with evaluation frameworks and continuous improvement through iterative AI model refinement
- Experience with back-end tools like Git, unit testing, continuous integration and Linux command line skills
- You're empathetic and can work both independently as well as collaboratively in a team environment
- You're able to clearly articulate your knowledge and reasoning to technical and non-technical team members
AI-Specific Technical Skills:
- Prompt engineering and context management for business applications
- RAG implementation
- Model evaluation, A/B testing, and performance monitoring
- Integration patterns for LLMs in existing application architectures
Bonus points for:
- Data engineering experience: ETL pipelines, vector databases, embedding management
- Deployment expertise: Containerization, cloud platforms (AWS/GCP), monitoring AI systems in production
- Knowledge of micro-services and event-driven architectures
- Experience in B2B SaaS platforms
- Design and build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
- Architect scalable AI systems that integrate seamlessly with our existing automations platform
- Implement evaluation frameworks to continuously improve AI feature performance
- Identify opportunities to leverage AI across our platform for maximum customer impact
- Build the technical foundation for our vision of conversational, agentic workspace management
- Drive adoption of AI development tools and practices across the engineering team
BenefitsWe take care of our teammates
This is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer:
- Competitive salary compensation and commission structure
- Strong Employee Stock Option Plan offering
- Excellent health and dental coverage program provided by Sunlife
- Mission-driven workplace experience with a positive, collaborative and supportive team culture
- Personal and professional growth opportunities
- Healthy snacks and locally roasted coffee – slow pour is our jam
- Team lunches and socials
- Annual health and fitness credit
- Fun offsite activities that allow us to reconnect as a team
- A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan
About Optix
By 2030, up to 30% of all workspaces will be flexible. As the world undergoes this monumental shift, flex space operators are leading the charge towards a new way of working - characterized by community, connection, and creating exceptional experiences.
Optix is the first and only flex space automation software, enabling coworking and flex operators to thrive. We provide operators with a proven B2B SaaS platform that automates their operations, engages their community, and helps them grow their business.
We're a passionate group of people who support each other to do our best work. We enjoy pour-over coffee, chocolate croissants, and jamming on our vision of changing the way the world works. Now we're embarking on our most exciting chapter yet—transforming from automation to intelligence, from reactive to predictive, from operational to conversational.
We welcome applicants from all walks of life. Even if you don’t feel you meet every requirement listed, we would still love to hear why you think you would be an awesome addition to our team, and we encourage you to apply.
Join us as we build the AI-powered future of flexible workspaces.
Top Skills
What We Do
Optix is on a mission to empower the people behind coworking and flex spaces to thrive.
We provide workspace operators with a beautifully designed platform that streamlines day-to-day operations and automates time-intensive workflows—freeing teams to focus on what matters most: community, hospitality, and growth.
With end-to-end automation and best-in-class user experience, Optix enables teams to do more with less—saving up to 80% of their time, while enhancing the experience for every member who walks through their doors.
From single-location operators to multi-city brands, our partners are scaling faster and smarter:
- KoWorks runs 3 locations with a single employee while building a vibrant, connected community.
- Groundswell grew their community 10x by automating over 4,000 bookings.
- KWENCH Coworking sped up onboarding by 75%, scaling with ease while delivering personalized experiences.
At Optix, we believe the future of flexible work is human-first, tech-powered, and built on exceptional experiences—for both operators and the communities they serve.
