About Us
Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands.
Location: Hybrid (Charlotte, NC + Remote)
Job Type: Full-time
FLSA: Exempt, Salary
Reports to: VP of Technology
About Vertex Service Partners
Vertex Service Partners is a residential home improvement services company focused on roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform.
Position Summary
We are seeking a Full Stack AI Engineer who combines strong software engineering fundamentals with applied AI creativity. This role plays a foundational part in shaping Vertex’s AI and automation strategy—architecting, building, and deploying intelligent tools that transform how our businesses operate.
You will own full-stack development of AI-driven internal tools, partner directly with operators and business units, and help build Vertex’s internal culture of AI adoption. This role requires high ownership, strong execution, and a passion for building practical, real-world AI solutions.
Key Responsibilities
Build AI-Powered Internal Tools
- Design, prototype, and deploy full-stack applications using FastAPI/Django and React/Next.js.
- Develop AI features including chat assistants, retrieval workflows, summarization, and workflow automation.
- Integrate APIs and data systems including OpenAI, LangChain, ServiceTitan, and Snowflake.
Architect and Scale Vertex’s AI Foundations
- Establish scalable patterns for APIs, cloud deployments, CI/CD, and front-end frameworks.
- Implement reliable pipelines for retrieval-augmented generation (RAG), prompt management, vector storage, and model orchestration.
- Build reusable libraries and architectural components to accelerate future AI initiatives.
Automate Operational Workflows
- Identify manual workflows across operations, sales, finance, and field teams; replace them with AI-enabled tools and automation.
- Partner with FP&A, Data Engineering, and Operations to ensure data is modeled effectively to support automations.
- Build intuitive interfaces and solutions designed for non-technical internal users.
Drive AI Culture Across the Organization
- Lead workshops, demos, and internal sessions on how to use AI tools effectively.
- Build self-service templates and guided workflows to help business users adopt AI independently.
- Create documentation and best practices for AI tooling across the organization.
Cross-Functional Collaboration
- Work closely with the VP of Technology and executive leadership to prioritize AI opportunities.
- Translate ambiguous business problems into prototypes and production-ready solutions.
- Communicate complex technical concepts clearly and simply to non-technical teams.
Qualifications
- 4–7+ years of professional experience in software engineering with modern web frameworks.
- Proficiency in Python and TypeScript; experience with FastAPI/Django and React/Next.js.
- Hands-on experience with LLMs, RAG systems, vector databases, and prompt engineering.
- Familiarity with Snowflake or similar data warehouse technologies.
- Experience building and deploying applications in a cloud environment (Azure preferred).
- Strong ownership mindset with the ability to iterate quickly and deliver high-quality tools.
- Ability to translate complex operational or business problems into simple, elegant solutions.
- Excellent communication skills and comfort working directly with non-technical business users.
Benefits
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off
- Retirement Plan
- Opportunities for growth and on-the-job training
Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
Why Join Us?
At Vertex Service Partners, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we’d love to hear from you!
Apply Today!
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
- Build Something Big – Shape processes for a rapidly growing organization.
- Growth-Oriented Culture – Work in a dynamic, people-first environment.
- Make an Impact Across Regions – Partner with business leaders to drive meaningful change.
Apply Today!
Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
Top Skills
What We Do
Vertex Service Partners is building a community of like-minded companies and leaders that aspire to provide compelling career opportunities for employees and build enduring relationships of trust with homeowners by consistently delivering amazing customer experience. Vertex operates with four core tenants: (1) Contractor of Choice, (2) Employer of Choice, (3) Partner of Choice, and (4) Growth Mindset. Contractor of Choice: We seek to build a customer experience that is 50x better than the competition’s. We utilize technology, best practice sharing, and a customer-first mindset that permeates to our core throughout our organizations to consistently innovate and provide a world-class customer experience that delivers peace of mind to our customers. Employer of Choice: We believe that people are the core drivers of success in any company. Being the best place to work is the only way to win. Our brands aspire to be the destination of choice for estimators, tradespeople, and leaders; create cultures and brands that people are proud to work for; and offer best-in-class training and compelling career paths. Partner of Choice: We strive to make a partnership with Vertex the best decision an owner makes, for themselves and their team. Growth Mindset: We are Relentless in Our Pursuit of Perfection. We exist to serve and to help our Partners become stronger, better, true versions of themselves, allowing them to realize their full potential, be the best employer and service provider in their local community, and honor the legacy of those individuals who started the business. We provide a wide range of world-class resources through our Partner Services team to help businesses flourish for the long-term.
