OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place.
The Fulfillment Processor is responsible for processing payroll checks, payroll advices, W-2’s and garnishment checks. The primary responsibilities include but are not limited to printing files, running inserting and postage machines, and creating shipping documents (FedEx, UPS, etc.). The Fulfillment Processor will follow detailed written instructions and pre-established guidelines to perform the functions of the job but should also rely on their own ability to assess situations that will require review of the documents to assure they are delivered to recipients correctly and timely. The Fulfillment Processor must be able to lift up to 50 lbs, stand for extended periods and has the ability to perform effectively in a fast-paced environment.
This position will require seasonal overtime during peak periods such as during the W-2 printing window and an exceptional attendance record is required.
Duties:
Monitor tickets to ensure service level agreements and high customer satisfaction levels are being met
Process payrolls/FAO/Garnishments/Benefits and incoming mail using instructions supplied
Process fulfillment requests using instructions supplied
Work directly with Payroll Administrators to identify/resolve all issues related to fulfillment process
Maintains required written records, files and documentation.
Operate inserting and postage machines
Operate shipping stations
Follow and maintain 5S standards
Work on special projects as assigned by the Fulfillment Manager
The successful candidate will have the following required skills and experience:
High school diploma or equivalent with 0-2 years of experience
Team player
Strong written and verbal communication skills
Microsoft Office proficiency – Word, Excel, etc.
Strong customer service skills
Ability to work on several projects simultaneously
Detail oriented
Strong analytical skills
Able to work independently
Ability to operate/learn inserting machine
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
Skills Required
- High school diploma or equivalent
- 0-2 years of experience
- Microsoft Office proficiency, including Word and Excel
- Strong written and verbal communication skills
- Strong customer service skills
- Ability to work on several projects simultaneously
- Detail oriented
- Strong analytical skills
- Ability to work independently
- Ability to operate or learn inserting machines
- Ability to lift up to 50 pounds
- Ability to stand for extended periods
- Exceptional attendance record
- Ability to work seasonal overtime during peak periods
OneSource Virtual Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneSource Virtual and has not been reviewed or approved by OneSource Virtual.
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Healthcare Strength — Healthcare coverage is presented as comprehensive, including medical, dental, vision, life/disability, and mental-health support, with both copay and HDHP/HSA-style options. Domestic-partner eligibility and standard support services like an EAP are also described as available.
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Leave & Time Off Breadth — Time-off and flexibility are portrayed as comparatively strong, with PTO/“unlimited” or flexible time-off framing and paid volunteer time referenced. Remote work is repeatedly positioned as a valued part of the overall rewards experience tied to work–life balance.
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Wellbeing & Lifestyle Benefits — Financial-wellbeing and lifestyle add-ons are highlighted through earned-wage access and wallet-style tools (e.g., myFlexPay/myFlexWallet) alongside mentions of items like a fitness stipend and company-sponsored events. These extras are framed as modern perks that can improve day-to-day benefits usefulness beyond core insurance.
OneSource Virtual Insights
What We Do
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care.
