Join the revolution in hospitality tech!
Nomni is the all-in-one platform built for hospitality operators - bringing POS, payments, ordering, loyalty, procurement, marketing, and data together in one system, with AI at its core.
We exist because hospo tech has been built around what's good for the people providing it, not the people using it. We're changing that. Built by operators, for operators - with 35,000 venues already on the platform across Australia and Southeast Asia.
One platform. One team. One company accountable for the outcomes that matter.
About the Role
Nomni is seeking a dedicated and detail-oriented Operations Fulfilment Coordinator to join our high-performing Operations team. This is a hands-on, onsite role focused on ensuring the smooth execution of hardware fulfilment and inventory processes. You’ll be supporting daily operations, managing logistics, and helping to scale our systems as we continue to grow.
You'll report directly to the Procurement Operations Manager, work closely with internal stakeholders, and play a key part in ensuring that Nomni’s hardware and inventory operations run like clockwork. If you're proactive, detail-driven, and ready to contribute to a fast-paced, collaborative environment — this is your opportunity.
Prior experience is a bonus, but not required.
This is a fully onsite role – remote work is not available.
What You’ll Do
- Fulfil hardware orders in a timely, accurate, and efficient manner
- Prepare and stage hardware for shipping
- Reorganize stock in the office to accommodate new shipments and optimize space
- Coordinate with delivery drivers for receiving large hardware deliveries
- Track inventory inflows, outflows, and stock levels with accuracy and consistency
- Maintain fulfilment records and provide regular updates to the team
- Work with Sales and Operations teams to ensure inventory meets forecasted demand
- Perform rolling stock takes and cycle counts to ensure accurate records
- Support improvements to fulfilment systems, documentation, and workflows
- Liaise with 3PL and shipping partners (e.g., StarTrack, AusPost, TNT)
- Follow up on deliveries and logistics issues as needed
What We’re Looking For
- A can-do attitude and eagerness to learn
- Ability to work under pressure and thrive in a fast-paced, agile environment
- Excellent organisational and administrative skills
- Strong attention to detail and a commitment to doing the little things right
- Willingness to learn platforms like Shopify and Netsuite
- Comfortable with occasional physical work (e.g., lifting packages up to 25kg)
- Clear communication skills and ability to work cross-functionally
- A growth mindset and alignment with Nomni’s core values
Good to Have
While not required, the following skills and experiences will be considered a plus:
- Prior experience in logistics, warehousing, procurement, or operations
- Familiarity with Shopify, NetSuite, or other inventory management systems
- Experience working with 3PLs or external fulfilment partners
- Knowledge of basic stocktaking processes and cycle count methods
- Understanding of shipping and delivery coordination (e.g., with StarTrack, AusPost, TNT)
- Experience in a startup or high-growth tech environment
- Basic Excel/Google Sheets skills for data entry or reporting
- A forklift license or experience handling larger shipments (not mandatory)
- Exposure to hardware or product fulfilment in a SaaS or hospitality tech company
Skills Required
- Excellent organisational and administrative skills
- Strong attention to detail
- Clear communication skills
- Ability to work under pressure
- Willingness to learn
What We Do
Liven – Powering the Future of Hospitality At Liven, we're transforming the hospitality industry with an all-in-one platform designed to help businesses streamline operations, boost profits, and deliver exceptional guest experiences. Purpose-built for hospitality, Liven empowers venues with tools for everything from seamless digital ordering to comprehensive kitchen management, customer loyalty programs, and data-driven insights. With our robust suite of solutions – including POS systems, inventory management, and customer relationship management – Liven is the trusted partner of over 6,000 venues across the Asia-Pacific. We enable restaurants, cafes, and bars to focus on what they do best: crafting memorable experiences for their guests. Why Liven? Our mission is to redefine what’s possible in hospitality, driving innovation at every stage of the guest journey. Whether it’s optimizing kitchen workflows or enhancing customer engagement through CRM and loyalty programs, Liven provides venues with the insights and tools they need to stay ahead. Operating in Australia, Southeast Asia, and expanding into the USA, we’re excited to support businesses at every stage of their growth. Join Us! Visit liven.love to explore an epic range of roles and join our fast-growing, globally minded team.
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