FT Education Management Trainee - Product & User Operations

Location: San Jose, CA 

Job Type: Full-Time (Hybrid)

Location: 1245 S Winchester Blvd, San Jose

Intended Start Date: Early October 2025

About Think Academy

Think Academy US (www.TheThinkAcademy.com), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better!

About This Role

Think Academy U.S. Online is seeking a Full-Time Management Trainee for our User Operations Team. This role is designed for recent graduates and early-career professionals who are passionate about online math education and aspire to become future leaders in the industry. 

As a Management Trainee, you will rotate across our teaching, user operations, and business development departments, gaining comprehensive exposure to how a leading online education platform delivers high-quality instruction and drives business growth. This is a fast-track opportunity with the potential to be promoted into a management-level role within 2–3 years, based on performance.

This role focuses on driving user engagement and sustainable growth by deeply understanding user needs and translating them into actionable strategies. You’ll collaborate across teams to enhance curriculum, build high-impact enrollment products, grow our WeChat ecosystem, and lead initiatives like AMC prep to elevate Think Academy’s presence and performance.

1. User Operations

- Understand user needs and communicate effectively and efficiently with the content team to continuously iterate and upgrade the Think Academy long-term course curriculum
- Design and refine high-impact enrollment products to enhance reputation and expand the user base
- Participate in the design and execution of various AMC preparation activities throughout the second half of the year, leveraging the AMC's popularity across the U.S. Increase awareness of our programs among more users and help them achieve excellent results with Think Academy
- Build and strengthen the WeChat private domain ecosystem, establishing and stabilizing WeChat channels with organic growth capabilities
- Develop enrollment strategies based on the key focus areas, implement them school-wide, and drive healthy business growth across the institution

2. Math Instruction (~8 teaching hours/week)

- Deliver online math classes as part of your rotational training
- Gain insight into user needs and hands-on teaching experience to integrate into future products or business decisions
- Classes on Friday evenings and Saturdays will be required

Working Schedule: 

• Tuesday-Friday Onsite
• Saturday WFH

What We're Looking For:

• A genuine passion for education, especially for online learning, and a desire to create a positive impact for students and families 
• Proactive, reliable, and eager to grow; able to take full ownership of new projects and adapt in a fast-paced, cross-functional environment; a strong communicator and collaborator who builds trust with teammates 
• Open to cross-border collaboration and interested in future offshore or international management opportunities
• Bachelor’s or Master’s degree in Mathematics or a STEM-related field is a strong plus
• Working proficiency in both English and Mandarin is required

Compensation & Benefits Structure:

• Total Compensation Package: $85,000-$100,000
  • Includes Base Salary: $69,000-$75,000 + Guaranteed Teaching Salary: $12,000+$15,000 + Teaching & Performance Bonus: Up to 15%!
• Extensive hands-on experience and the opportunity to own and lead impactful projects from an early stage; Fast-track path to management-level roles within 2–3 years, supported by structured mentorship and direct coaching from experienced leaders
• 401k and Health, Vision, and Dental Insurance
• H1B Sponsorship available for eligible candidates
• As part of a global education company, you may have the chance to collaborate with international branches, engage with our headquarters, or explore cross-border career opportunities
• Relocation Allowance available

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.