Optasia is a fully enabled B2B2X financial technology platform covering scoring, financial decisioning, disbursement and collection. We are committed to enabling financial inclusion for all. We are changing the world our way.
We are seeking enthusiastic professionals, with energy, who are result driven and have can-do attitude, who want to be part of a team of likeminded individuals who deliver solutions in an innovative and exciting environment.
The FSP Manager – East Southern Africa plays a critical role in managing and growing Optasia’s partnerships with financial institutions across designated markets in the East Africa region including but not limited to Uganda, Zambia and Mozambique. This role ensures seamless integration, operational alignment, and strategic collaboration between Optasia and its Financial Services Provider (FSP) partners, primarily banks and like-minded financial services institutions.
What you will do
- Partnership Management
- Serve as the primary point of contact for assigned FSPs
- Build and maintain strong relationships with partner institutions
- Coordinate joint planning, performance reviews, and strategic alignment
- Operational Coordination
- Oversee day-to-day operations between Optasia and the FSP
- Ensure timely execution of commercial agreements and service-level commitments
- Monitor KPIs and resolve operational issues in collaboration with internal teams
- Project Implementation
- Lead onboarding and launch activities for new products or markets
- Coordinate cross-functional teams (legal, compliance, tech, product) to meet FSP requirements
- Track implementation timelines and ensure delivery against milestones
- Compliance & Documentation
- Support KYC, regulatory, and contractual documentation processes
- Ensure all partner activities comply with internal and external standards
- Reporting & Analysis
- Provide regular updates on partner performance and market dynamics
- Identify growth opportunities and recommend improvements to commercial model
What you will bring
- Strong liquidity and understanding of treasury management
- Previous experience as a Relationship manager in corporate or commercial banking is a plus
- Strong understanding of digital financial services, banking, or fintech ecosystems
- Excellent relationship management and stakeholder engagement skills
- Project management experience with cross-functional coordination
- Analytical mindset with ability to interpret performance data
Your key attributes
- Strong desire for exploring, evaluating and understanding in depth old and new technologies
- Passion for learning new technologies and eagerness to collaborate with other creative minds
- Excellent judgment, organizational and problem-solving skills
- Ability to hit tight deadlines and work under pressure and strict attention to detail
- Excellent communication skills and team working mentality
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Top Skills
What We Do
We deliver Optasia, the AI Platform enabling financial access for the next billion customers. We are changing the world our way.
Α versatile, data-driven B2B2X (business-to-business-to-customers and SMEs) financial technology platform for MNOs, mobile wallet operators and financial institutions, which provides them with accurate credit scoring for responsible financing decision-making.
We support intelligent credit decisions, enable a broad range of financial services development and drive successful business models. All with ease, through our AI-led fully-automated decisioning algorithm, which allows us to efficiently make millions of decisions on financing, based on sophisticated data analysis.
Thanks to our technology and network we provide powerful flywheel effects with repeatable and scalable growth levers, to help our partners grow and enable financial access to retail & SME customers across numerous markets.
Operating since 2012 as Channel VAS and expanded in more than 35 countries in Africa, Middle East, Asia and LATAM with focus in emerging markets, Optasia Enabling credit decisions for an average of 116 million customers a month and had more than 980 million addressable subscribers in 2023, continuing to expand to new markets globally.
Optasia has been chosen as an investment opportunity by top firms such as Abu Dhabi's Waha Capital in 2017, and Ethos, a leading South African investment company in late 2018. The company also obtained ISO 27001 Certification in late 2021. Founded as Channel VAS in 2012, we became Optasia in 2022, incorporating a brand identity that more broadly reflects our capabilities.
