FSE

Posted 6 Days Ago
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Hiring Remotely in Santa Clara, CA, USA
In-Office or Remote
Junior
Biotech
The Role
Installs, trains users on, repairs, and maintains Agilent analytical instruments including GC, LC, and GC-MS systems. Provides timely customer issue resolution, supports customer satisfaction and relationships, collaborates with internal teams on after-sales service projects, and completes assigned work according to company procedures. The role requires frequent regional travel and strong technical, communication, teamwork, and English-language skills.
Summary Generated by Built In
Job Description

岗位职责

•负责指定区域安捷伦产品,如GC,LC,GCMS等的现场安装、操作培训,维修维护,包括硬件、软件等;

•及时解决客户问题,确保用户满意度,维护良好用户关系;

•与其他部门同事协作,完成客户的各项售后服务和支持项目;

•按照公司流程有效的完成其他各项工作。

Qualifications

岗位要求

•化学、化工、药学、食品或相关专业本科及以上学历;

•2年以上GC,LC,GCMS使用经历或相关售后维修经验,深入了解仪器工作原理;

•动手能力强,对于分析仪器本身有兴趣;

•具有良好的沟通能力和团队协作精神;

良好的英文读写能力

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

Skills Required

  • Bachelor’s degree or higher in chemistry, chemical engineering, pharmacy, food science, or a related field
  • At least 2 years of experience using GC, LC, or GC-MS instruments, or related after-sales repair experience
  • In-depth understanding of analytical instrument operating principles
  • Strong hands-on technical ability and interest in analytical instruments
  • Good communication and teamwork skills
  • Good written and spoken English skills

Agilent Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.

  • Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
  • Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.

Agilent Technologies Insights

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The Company
HQ: Santa Clara, CA
17,369 Employees
Year Founded: 1999

What We Do

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.

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