1.负责指定区域High-End LCMS产品的现场安装、操作培训、维修维护、应用支持（食品、环境方向）等工作，包括但不限于高效液相、三重四极杆质谱、飞行时间质谱、离子淌度等相关的硬件、软件及应用等；
2.及时解决客户问题，确保用户满意度，维护良好用户关系；
3.与其他部门同事协作，完成各项售后服务和支持项目；
4.按照公司流程有效的完成其他各项工作。
Qualifications1.化学、药学、食品、生物学、相关专业本科及以上学历；
2.至少2年以上LC或LCMS操作使用经历或1年以上相关产品的售后服务经验，深入了解相关的仪器工作原理和日常维护操作；
3.喜欢技术钻研，动手能力强，对售后服务工作有兴趣；
4.具有优秀的口头表达和交流沟通能力；
5.具有良好的英文读写和一定的听说能力；
6.能适应高频次的出差节奏。
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: NoShift: DayDuration: No End DateJob Function: Services & SupportSkills Required
- Bachelor's degree or above in Chemistry, Pharmacy, Food Science, Biology, or related field
- At least 2 years' experience operating LC or LC–MS instruments or 1+ year of related product after-sales service experience
- Deep understanding of instrument working principles and routine maintenance procedures
- Strong hands-on skills and enthusiasm for technical problem solving and after-sales service
- Excellent verbal communication and interpersonal skills
- Good English reading and writing skills and some spoken ability
- Willingness and ability to adapt to frequent travel
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
-
Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
-
Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
-
Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
.png)
