Description
The Places team at Cloudflare is searching for a stellar Front Desk Coordinator to be the first line of delight in our iconic London office. In this role, you'll be the first point of contact for employees, guests, and vendors, creating a welcoming, well-organized, and high-functioning workspace that reflects our culture and values.
You are friendly, outgoing, and patient with an obsession for organization and a knack for keeping it together in a (really) fast-paced environment. You're also a self-starter who's willing to do whatever it takes to help make the Cloudflare office a wonderful place to be for employees and guests alike.
You'll partner with teams across the region, support local events and programs, and help drive smooth daily desk operations with a hospitality mindset and strong attention to detail. This role is ideal for someone who thrives in fast-paced environments, loves solving problems, and takes pride in creating great experiences.
This role reports to the Regional Workplace Operations Manager
Key Responsibilities
- Ensure that the reception desk is covered at all times
- Greet and register guests, external visitors, vendors, and interview candidates
- Ensure that the reception desk and post room are neat, tidy, and stocked at all times
- Assist the London team with online and in-person enquiries
- Monitor office requests, chats and emails. Answer and act upon queries accordingly, and respond to all London office requests in a timely manner
- Collect and distribute mail and deliveries as well as send the occasional parcel
- Interface with catering, food, janitorial, maintenance, and security vendors as needed
- Help with event planning, setup, and teardown
- Participate in facilities/office operations planning meetings as needed
- Escalate site maintenance and security issues to the Maintenance Team, Physical Security Team, and Regional Operations Manager
- Provide general administrative support on an on-going basis, including remote admin coverage throughout EMEA when necessary
Requirements
- 2+ years of experience in reception, hospitality, executive support, or operations in a fast-paced environment
- Friendly, patient, and service-minded, with strong communication and interpersonal skills
- Detail-oriented and highly organized - no task is too small
- Experience supporting a growing office of 200+ employees
- Proven ability to juggle multiple projects
- Comfortable using Google Workspace and productivity tools
- Able to commit to being onsite full-time
Desired but not required
- First aid and fire marshal certification desired but not required (necessary training will be provided)
- Vendor/cost comparison experience
- Experience supporting offices across regions
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What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
