Front Office Trainee-Langham Place,Xiamen

Reposted 3 Days Ago
Be an Early Applicant
Hiring Remotely in China
Remote
Entry level
Hospitality
The Role
As a Front Office Trainee at Langham Place, Xiamen, you will assist with front desk operations, guest services, and concierge tasks to ensure guest satisfaction.
Summary Generated by Built In

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and ResortsCordis Hotels and Resorts and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.


 
Ideally located in the city’s new circle of business and lifestyle, Langham Place, Xiamen.  We are perfect blend of modern elegance and authentic Minnan culture, you will be part of a excellent team to delivering warm and sincere service. Let's lead the Langham Way and building great memories together.

 
Responsibilities

1.Guest Service AgentTrainee):Under the general direction of the Front Desk Manager and complete the daily work of the front desk, such as hotel room reservation, reception, check-in and check-out procedures, etc., provide foreign exchange business and assist in handling customer inquiries, etc., to ensure that all processes are in accordance with the Langham group standards to provide customers with satisfactory services.

2.The Langham Service AgentTrainee):Under the general direction of The Langham Service Manager & Supervisor, within the limits of established Langham Hotels Group brand standard and provide the excellent operator service. Maximize performance standards and to adhere to guest service standards in order to achieve the highest possible guest satisfaction.

3.The Langham Club Butler(Trainee):Under the general direction of The Langham Club Manager & Supervisor, within the limits of established Langham Hotels Group brand standard and provide the excellent club service such as the reception, check in/out, F&B service, business service and assisting them with inquiries. Maximize performance standards and to adhere to guest service standards in order to achieve the highest possible guest satisfaction to current and future VIPs.

4.Bell Attendant(Trainee)Cooperate with the concierge team to deliver outstanding services, complete entrance services, including welcome greeting, door assistance, and baggage unloading and parking directionsProvide lobby service, including guest guidance, greeting and seeing off, taxi serviceProvide efficient, accurate and complete baggage service, such as delivery, storage, TransferProvide information on hotel services of interest and recommend the hotel's outlets and complete accurate visitor registration.

Qualifications

1.Education : College degree or above

2.Age : 18-25 years old

3.Experience : Unlimited

4.Ability requirements: Good computer skills, proficient in Chinese, and proficient in English

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The Company
10,000 Employees

What We Do

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.

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