Lead Front Office Specialist

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

• Manage front desk operations by greeting visitors in a welcoming and professional manner.

• Provide excellent customer service to ensure a positive experience for visitors and staff in a high-touch environment.

• Work closely with the client's staff to assist with the front office.

• Answer and forward calls to the appropriate party as well as be able take accurate and complete messages for those who are unavailable.

• Provide administrative and clerical support for the firm including credit card reconciliation and various assigned projects.

• Ability to handle multiple tasks and priorities efficiently.

• Maintains office supplies inventory and orders supplies.

• Utilize Microsoft Office to create and edit documents, spreadsheets, and presentations.

• Maintain a neat and organized reception desk and front lobby area.

• Assist with hospitality tasks including ordering food, event setup/breakdown, and room bookings.

• Solving problems by addressing issues and finding effective solutions.

• Communicate effectively through written and oral communication.

• Supports document management by organizing and maintaining files and administrative records.

• Engage in interpersonal communication to foster a positive work environment.

• Perform other administrative duties as requested.

• High School Diploma or GED

• Minimum of 1 year law firm or other professional services experience preferred.

• Enhanced knowledge of MS Word, Excel and Outlook

• Good relationship building and communication skills

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time.

The Compensation range for this role is 17.36 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.