Front Office Specialist - New Castle

Posted 15 Hours Ago
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19720, New Castle, DE, USA
In-Office
Junior
Real Estate • Hospitality
The Role
Manage front desk operations including answering phones, scheduling, checking insurance eligibility, obtaining prior authorizations, collecting copays, accepting payments and recording them in the Kipu EHR, preparing admissions paperwork, daily cash reporting and deposits, supply ordering, and supporting basic financial/census reporting.
Summary Generated by Built In

Schedule: Monday-Friday 5am-1:30pm, Saturday 6am-9am

ARS Treatment Centers specialize in outpatient treatment of those addicted to opiates. Our clinic is one of ten locations in the mid-Atlantic region that provides specialized outpatient services through medication-assisted treatment.

Respect, Empowerment, Professionalism, and Excellence are operationalized at all levels of the organization. We welcome input and ideas from patients and staff at all levels and incorporate them into our daily activities, interactions and strategic plan. We are currently seeking a Front Office Specialist to join our team!

ARS rewards it’s employees for their hard work and dedication to providing the best care possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE OFFER:

Benefits

  • Competitive Wages
  • We offer flexible scheduling to accommodate your work/life balance
  • Opportunities for Career Advancement and Personal Growth 
  • Affordable Medical, Dental, and Vision Benefits for You & Your Family
  • 401k Retirement With Company Match
  • Company Paid Life Insurance
  • Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
  • Paid Time Off - Vacation, Personal, Sick Days & Paid Holidays
  • Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
  • Company provided Life and Long Term Disability Coverage
  • And More!

Employee Perks Program

  • Tickets At Work for Discounted Entertainment Tickets!
  • Tuition Reimbursement
  • In Facility Training/Inservice Programs
  • Employee Assistance Program
  • Free Will/Estate Preparation Services
  • Optional Legal & Identity Protection Services
  • Verizon Wireless Discount

Position Description

The Front Office Specialist is responsible for all aspects of front desk operations, including telephones, inquiry calls and scheduling of appointments where appropriate, running insurance and collecting copays. The Front Office Specialist will adhere to the vision and mission of the Company.

Duties and Responsibilities

  • Responsible for receptionist duties that include timely answering of telephones and recording messages. Ensures messages are received by the appropriate party.
  • Must have experience checking insurance eligibility, obtaining prior authorizations and collecting copays.
  • Responsible for accepting payments and recording in the Kipu system. Oversees daily cash report preparation and ensures completion of daily bank deposit.
  • Responsible for preparing patient records for admission and reviewing completeness of admissions paperwork.
  • Assists in providing additional financial analysis as needed, including daily census reporting.
  • Orders supplies
Qualifications
  • High School diploma or equivalent.
  • Experience working with insurance and obtaining prior authorizations.
  • Minimum of two years working in an office, preferably a medical environment.
  • Proficient in the use of personal computers
  • Have a good knowledge of office equipment.
  • Excellent organizational and communication skills as well as excellent telephone etiquette.
  • Successful completion of State required background check and required training.

Skills Required

  • High School diploma or equivalent
  • Minimum of two years working in an office
  • Experience working in a medical environment
  • Experience checking insurance eligibility and obtaining prior authorizations
  • Experience collecting copays and accepting payments
  • Experience recording payments and transactions in the Kipu system
  • Proficient in the use of personal computers
  • Good knowledge of office equipment
  • Excellent organizational and communication skills and telephone etiquette
  • Successful completion of State required background check and required training
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The Company
766 Employees

What We Do

Established in 1987, the ONIX Group is a professional real estate development firm dedicated to owning, developing, and operating a diverse range of real estate investments, primarily for its own account. The company specializes in several key sectors, including healthcare, hospitality, commercial development, and rehabilitation, and is responsible for managing a diverse collection of commercial real estate and hotels.

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