Front Office Specialist I - TCP Grand Parkway

Posted 3 Days Ago
Be an Early Applicant
Sugar Land, TX, USA
In-Office
Junior
Healthtech
The Role
Coordinates front-office clinic operations, including patient scheduling, greeting visitors, phone handling, referrals, billing entry, claims transmission, payment balancing, eligibility verification, demographic updates, and electronic health record maintenance. Provides operational support while following practice protocols, confidentiality requirements, medical terminology, managed-care procedures, OSHA guidelines, and occupational safety standards.
Summary Generated by Built In

We are searching for a Front Office Specialist at our TCP Grand Parkway clinic -- someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.

Think you’ve got what it takes?

TCP Grand Parkway 2819 Imperia Dr, Sugar Land, TX 77479


Requirements:

• High school diploma, GED or equivalent required

• 1-year related experience required

• Knowledge of related OSHA guidelines and requirements

• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes


As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.


Responsibilities:

• Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles

• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol

• Balances payments received daily

• Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral

• Schedules appointments per practice protocol

• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy

• Maintains integrity of electronic health record

• Provides operational support

About Us
Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Skills Required

  • High school diploma, GED, or equivalent
  • One year of related experience
  • Knowledge of applicable OSHA guidelines and requirements
  • Knowledge of general office tasks, confidentiality, and filing
  • Knowledge of medical terminology
  • Knowledge of managed care referral processes
  • Successful completion of respiratory fit testing
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The Company

What We Do

Texas Children's Hospital is a world-renowned pediatric hospital in Houston, Texas, specializing in pediatric and women's health. Consistently ranked as the best children's hospital in Texas and among the best in the nation, it leads in patient care, education, and research. The hospital provides a wide range of specialized services, including cardiology, neurology, and cancer care, to create a healthier future for children and women.

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