Tomorrowland presents Terra Solis Dubai, a brand-new desert destination.
REDISCOVER YOUR SERENITY - A magical oasis, away from all the noise, where you live to the rhythm of the sun
WAKE UP FROM A NIGHT UNDER THE STARS - A unique glamping experience in the Arabian Dunes
CELEBRATE LIFE BY THE POOL - A vibrant, yet relaxing pool scene
DELIGHTFUL TASTES & AROMAS - Exquisite restaurants serving tastes from around the world
Experience the light and warmth of extraordinary hospitality
Job Description- Responsible for the efficient management of the front office operations, including all related services to ensure profitability through proper planning, organizing, directing, implementing and control.
- Ensure ongoing liaising and coordinating with all departments of the entity to ensure total guest satisfaction.
- Ensure that Team Members are prepared and well-informed to deliver an exceptional experience to Guests from check-in through check-out.
- Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
Maintains a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals.
Qualifications- OPERA/Fidelio/WINHMS knowledge
- Computer/MS Software Applications skill
- Effective communication skills
- Proactively assists customers
- Ability to attend emergencies in a level-headed manner
- The ability to multitask
- Professionalism
- Attention to Detail & Quality
- Problem Solving and Decision Making
- Interpersonal Skills
- Customer service oriented
- Effective communication skills
- Two (2) years minimum experience in similar position in a five- or four-star hotel.
- UAE/GCC local market experience
Skills Required
- Knowledge of OPERA, Fidelio, or WINHMS
- Computer and Microsoft software applications skills
- Effective communication skills
- Proactive customer assistance
- Ability to handle emergencies calmly
- Ability to multitask
- Professionalism
- Attention to detail and quality
- Problem-solving and decision-making skills
- Interpersonal skills
- Customer service orientation
- At least two years of experience in a similar position at a four- or five-star hotel
- UAE or GCC local market experience
What We Do
Terra Solis Dubai is a luxury desert resort by Tomorrowland in Dubai, offering a distinctive glamping experience in an Arabian desert setting. Its hospitality offering combines accommodation, pool and wellness experiences, live music and DJ events, concerts, and private-event spaces. The destination is designed to bring together high-end stays, entertainment, and relaxation for visitors from around the world seeking a memorable desert getaway.
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