Front Office Manager

Posted Yesterday
Be an Early Applicant
Sacramento, CA, USA
In-Office
70K-87K Annually
Junior
Professional Services • Hospitality
The Role
Leads the hotel front office team, sets performance expectations, resolves guest concerns, and drives loyalty. Manages labor costs, expenses, and revenue opportunities while maintaining brand and cleanliness standards. Collaborates across departments, supports daily operations, and serves as Manager on Duty. Requires front desk and supervisory experience, Microsoft Office proficiency, flexible scheduling, and the ability to perform physical tasks.
Summary Generated by Built In

Hotel: 

Sacramento Holiday Inn300 J Street

Sacramento, CA 95814

Full time

Starting Compensation

Compensation Range : $70,304 - $86,774

Expected Job Closing Date:

2026-09-30

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Comprehensive Health Coverage – Free Medical insurance available for employees and their families after 90 days (Silver Plan only)
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Everyday Essentials – Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do: • Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. • Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. • Collaborate across departments to deliver seamless service and operational excellence. • Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. • Maintain brand and cleanliness standards, stepping in to support operations when needed. • Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times. What We Are Looking For: • 2+ years of front desk experience – Because you’ve seen it all and know how to keep things running smoothly. • 2+ years of supervisory experience – Leadership isn’t new to you; you know how to coach, support, and elevate a team. • High school diploma or equivalent – A solid foundation to build on; a degree is a plus but not required. • Tech-savvy with Microsoft Office – You can navigate Word, Excel, and Teams like a pro. • Flexible schedule availability – Hospitality never sleeps, and neither do you (well, not during your shift). • Physically able to lift and move as needed – You’re hands-on and ready to jump in when the team needs you. What Atrium Leadership Looks Like: • Accountable Achiever – You own your results and celebrate your wins. • Agile Thinker – You adapt quickly and solve problems creatively. • Talent Curator – You grow people, not just teams. • Transparent Leader – You lead with honesty and clarity. • Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do. Why Atrium? Hear it from Maria O. "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road."

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Skills Required

  • At least 2 years of front desk experience
  • At least 2 years of supervisory experience
  • High school diploma or equivalent
  • Proficiency with Microsoft Office, including Word, Excel, and Teams
  • Flexible schedule availability
  • Ability to lift and move items as needed
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Alpharetta, GA
7,734 Employees
Year Founded: 2015

What We Do

Atrium Hospitality is a leading hotel and asset management company that oversees a diverse portfolio of full-service and select-service hotels across the United States.

Similar Jobs

PwC Logo PwC

Front Office Strategy Consulting - Pharma Life Sciences Customer Analytics - Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
9 Locations
370000 Employees
99K-232K Annually

BlackRock Logo BlackRock

Aladdin Client Engagement, Front Office Relationship Manager, Vice President

Fintech • Information Technology • Financial Services
In-Office
San Francisco, CA, USA
25000 Employees
148K-195K Annually

PwC Logo PwC

Front Office Strategy Consulting - Sales Strategy Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
9 Locations
370000 Employees
99K-232K Annually
In-Office
San Francisco, CA, USA
346 Employees
75K-80K Annually

Similar Companies Hiring

Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
20 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account