Description
The Front Office Manager provides daily leadership, supervision, and support for the Front Office team. This role will improve guest service, staff accountability, training, and operational efficiency.
Requirements
Special Qualifications:
Hospitality leadership experience preferred. Strong knowledge of front office operations, guest service, conflict resolution, and team development. Experience with Opera Cloud PMS and revenue-focused decision-making is highly desirable. Must possess excellent communication, organizational, and leadership skills, with the ability to work flexible schedules, including weekends and holidays, as business demands require.
Skills Required
- Strong knowledge of front office operations, guest service, conflict resolution, and team development
- Must possess excellent communication, organizational, and leadership skills
- Ability to work flexible schedules, including weekends and holidays
- Hospitality leadership experience
- Experience with Opera Cloud PMS and revenue-focused decision-making
What We Do
StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.
