Front Office Manager - Aman Sveti Stefan

Posted 11 Hours Ago
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Sveti Stefan, MNE
In-Office
Senior level
Hospitality
The Role
Manage Reception, Concierge and Transportation operations to ensure exceptional service and compliance with procedures. Lead a team of 10–15 staff, oversee daily front office workflows, and report to the Rooms Division Manager or General Manager.
Summary Generated by Built In

Location Overview

Join our team at Aman Sveti Stefan and become a part of one of Montenegro’s most iconic destinations. Famed for its outstanding natural beauty, the resort comprises the tiny islet of Sveti Stefan and Villa Miločer, the former residence of Queen Marija Karađorđević overlooking a pink sand beach. Here, Aman’s team deliver world-renowned hospitality across Villa Miločer’s suites and the island’s 15th-century stone cottages – a naturally inspiring and historically captivating place to work.  

The Front Office Manager is responsible for the smooth running of the operations of the Reception, Concierge and Transportation team, ensuring the highest standards of service in accordance with the operating procedures and standards. The FOM manages a team of 10 up to 15 colleagues and reports to the Rooms Division Manager or, in his absence, to the General Manager.

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The Company
HQ: Baar
3,737 Employees
Year Founded: 1988

What We Do

t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner

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