Front Office Lead Administrator

Posted Yesterday
Be an Early Applicant
Boca Raton, FL
Mid level
Edtech
The Role
The Front Office Lead Administrator at FAU is responsible for managing front desk operations, assisting students, administering exams, and co-supervising student workers. Additional tasks include maintaining confidentiality of records, organizing office space, and conducting presentations about SAS. Driving a campus golf cart is also required, along with other related duties.
Summary Generated by Built In

Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu/jobs.

Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

Florida Atlantic University is seeking a Front Office Lead Administrator. - Boca Raton, FL.

Summary of Responsibilities:

  • Welcome visitors to the office in a professional and courteous manner, help SAS students in the office who need assistance, and notify SAS staff when appointments arrive.

  • Answer the phones, answer general questions about SAS, and make appointments (canceling/rescheduling appointments as needed).

  • Maintain the office (cleanliness and organization of the front desk area).

  • Assist with SAS Testing - Administer exams with approved accommodations, assist in contacting professors with regards to exams and instruction on how to proctor them, assist with administering Testing Orientations (TO), and answer questions regarding testing policies and procedures.

  • Participate in the interview and hiring process for new SAS Student Workers and Graduate Assistants; Co-supervise and train the SAS student workers.

  • Place/retrieve accessible furniture in classrooms for students with disabilities (one week before each semester starts and as needed). Update the furniture inventory (where and when furniture was placed and when it was retrieved).

  • Provide professional development presentations about SAS to FAU and the local community.

  • Maintain the confidentiality of medical and academic records.

  • Drive campus golf cart.

  • Other job-related duties as assigned.

FAU Benefits and Perks 

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: 

  • Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. 

  • State retirement options including tax-deferred annuities and Roth 403(b) plans. 

  • State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service 

  • Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php 

  • Sick Leave Pool Program 

  • Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). 

  • Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf  

  • Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). 

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php 

Explore Living in Palm Beach County 

The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: www.bdb.org/apartments  

 

Minimum Qualifications:

A high school diploma and four years of appropriate experience required. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Must have a valid Florida driver's license.

Salary:

$18.49 per hour.

College or Department:

Division of Student Affairs: Student Accessibility Services

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8am - 5pm. Some nights and weekends.

Application Deadline:

2024-12-09

Special Instructions to Applicant:

VETERANS’ PREFERENCE:
Applicants may claim Veterans’ Preference on their application. The applicant claiming preference is responsible for providing required documentation at the time of making an application in Workday for a vacant position, or prior to the closing date of the vacancy announcement. If an applicant qualifies for Veterans' Preference and the SP position, they are shown preference by the guarantee of an interview. Veterans’ Preference does not guarantee a job. For additional information, please visit https://www.fau.edu/jobs/resources/veterans/. For assistance, please contact Recruitment Services at [email protected].
APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email [email protected] or call the Office of Civil Rights and Title IX at (561) 297-3004.

The Company
HQ: Boca Raton, FL
6,937 Employees
On-site Workplace
Year Founded: 1961

What We Do

Florida Atlantic University, founded in 1961, is currently serving more than 30,000 undergraduate and graduate students at sites throughout its six-county service region in southeast Florida. The University's student body, which ranks as the most ethnically and culturally diverse in Florida's State University System, includes many men and women of non-traditional age.

Long known as an outstanding teaching institution, FAU is undergoing rapid development as a center of cutting-edge research, particularly in the biomedical arena. This process has been accelerated by the University's partnerships with four internationally known biomedical research organizations, the Scripps Research Institute, the Vaccine and Gene Therapy Institute, the Torrey Pines Institute for Molecular Studies and the Max Planck Society. Additionally, FAU's Charles E. Schmidt College of Medicine recently welcomed its inaugural class.

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