Our client, a key player in the Nigerian oil and gas sector, with a quality portfolio and capabilities that extend to upstream, downstream, data appraisal for geophysics and petroleum projects is looking to hire a vibrant and detailed individual to fill the role of Front Office Executive who will be responsible for handling front office reception, general office support, customer service and administration duties.
Job Description
- Provide excellent customer service delivery to clients.
- Responsible for maintaining sanitation and orderliness of the company reception area at all times.
- Deal with all enquiries in a professional and courteous manner, in person and on the telephone.
- Receive In-coming mails/correspondence, registration of such documents and re-directing it to the appropriate staff.
- Maintain staff attendance register.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Conduct basic security checks throughout the day and report concerns to the Head Corporate Services.
- Report any maintenance issues immediately to the Head Corporate Services, including all furniture, fittings and equipment around the reception area.
- Acts as first point of contact for guests and employees.
- Adhere to instructions given by management and ensure that all polices regarding office support and administration are adhered to.
- Oversee all admin related procurements i.e. stationeries, provisions etc.
- Update appointment calendars and schedule follow-up appointments.
- Bachelor’s degree in any field.
- At least 1-3 years’ experience in operations, customer service or administration area.
- Good interpersonal skills and etiquette.
- Excellent communication skill; listening, speaking, reading and writing.
- Service driven hand flexible.
- Computer proficiency.
- Ability to handle pressure.
What We Do
Fosad Consulting is an independent cross-industry HR and Engineering consulting firm. We partner with international and local companies seeking to accelerate the growth of their businesses by providing solutions that drive their businesses to succeed. Our solutions cater to multiple industries, including the oil and gas, financial services, telecommunications, transport, hospitality, healthcare and retail; and our projects are supported by professionals who have proven that they have what it takes to deliver against the odds to delight our clients.
For over 20 years we have provided hands-on solutions to a number of global brands, hence we understand how they work, their expectations, as well as the need to constantly provide services that are top-notch and meet the required global standards.
We are a leading provider of specialist Outsourcing solutions that extend to HR Services, Engineering, Expatriate Management protocols, Procurement, Learning & development interventions, Oil & Gas, and a host of services to some of the world’s most interesting brands.
We are proud members of the Nigerian American Chamber of Commerce – a foremost organisation that seeks to bridge the gap between Nigerian businesses and their counterparts in the United States. We are also registered members of the Networking with the United States of America (NUSA) program; under the auspices of the US Commercial Service initiative in Nigeria.
Part of our commitment to customer service means giving our clients honest, straightforward and, sometimes, even difficult advice. At Fosad we know you can’t afford to get it wrong and that’s why we do everything to make sure you get it right.
