Front Office Coordinator

Posted 14 Days Ago
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Los Angeles, CA
In-Office
Entry level
Other
The Role
The Front Office Coordinator manages the reception desk, providing administrative support, handling inquiries, maintaining files, and coordinating office tasks and supplies.
Summary Generated by Built In
THE COMPANY 
Acumen, LLC provides government agencies with high-quality, impartial research and analytical tools to inform decision-making. The activities that we perform reflect the general principle that providers, policy makers, and public citizens should have the best available evidence upon which to base their choices.

THE TEAM
Within the organization, the Administrative Operations (AdminOps) team ensures smooth and efficient workflow across all departments. They manage administrative tasks, coordinate office operations, and provide essential support to employees and leadership, enabling them to focus on their core responsibilities while maintaining a well-structured and productive work environment.

THE ROLE
The Front Office Coordinator manages the reception desk of our LA Office. They provide support to LA office staff as well as the organization as a whole by performing a variety of administrative, clerical, reception, facilities, and project-based tasks.
The person in this role will act as the first point of contact for in-office interactions with employees and visitors.  The Front Office Coordinator plays a vital role in maintaining a professional and welcoming office environment and ensuring efficient operations. 

WHAT YOU’LL DO

  • Office Administration:
  • Greets visitors, answers questions, and screens incoming calls
  • Receives, sorts, and routes all incoming and outgoing mail and deliveries
  • Responds to inquiries received via phone, mail, and/or email or appropriately routes them to senior administrative employees
  • Organizes and maintains paper and electronic files
  • Performs general administrative duties i.e. copying, faxing, filing, shredding
  • Coordinates, purchases, and tracks office and kitchen supplies, weekly office food orders, and meals on an as needed basis with prior approval. 
  • Maintains expense tracker and conducts monthly reconciliation of credit card expenses
  • Maintains conference rooms, kitchens, and common areas
  • Coordinates with other administrative staff to ensure reception coverage during vacation, sick leave, and/or meal breaks        
  • Manages calendar appointments and schedules meetings as needed
  • Manages cleaning and inventory restock for company apartment
  • Trains and acts as a primary and secondary Floor Warden for LA Office Emergency Preparedness
  • Special Projects/Research Projects:
  • Conducts internet research related to support tasks and summarizes findings
  • Inputs, maintains, and verifies accuracy of physical and digital administrative documentation and records
  • Assists with drafting, formatting, copy-editing, proof-reading, and fact-checking memos, reports, presentations, spreadsheets, and other documents
  • Assists with developing and improving company document templates
  • May participate in planning company events
  • In addition, the Front Office Coordinator:
  • Complies with company policies and with applicable laws and regulations
  • Supports upper management and performs other duties as assigned

WHO YOU ARE

  • Qualifications required to be successful in the role:
  • 0-2 years of experience in a related role
  • Courteous and professional in person and on the phone
  • Demonstrated aptitude and enthusiasm for learning
  • Demonstrated integrity, flexibility, and collaborative approach to work
  • Able to work occasional evenings and weekends
  • Able to use basic office equipment such as fax machine, copier, etc.
  • Able to maintain confidential records and information
  • Familiar with Microsoft Office Suite applications (Word, Excel, etc.), email, and internet browsers
  • Additional Qualifications:
  • Strong organizational skills and attention to detail
  • Strong oral and written communication skills
  • Able to prioritize tasks and meet deadlines in a fast-paced environment
  • Able to work in a team-oriented environment
  • Able to think critically and problem-solve
  • Ideally you will also have:
  • A Bachelor’s Degree
  • Ability to lift 20 lbs. and sit for long periods of time
  • Familiarity with office administrative and company policies and procedures
  • Familiarity with Emergency Preparedness and Employee Safety policies and procedures
  • Interest in health and social policy 

Please note, this is an fully onsite position is available in our Los Angeles office.

We are excited to review your application and look forward to seeing how you can contribute to our mission!

Top Skills

Email
Internet Browsers
Microsoft Office Suite
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The Company
HQ: Burlingame, CA
560 Employees
Year Founded: 1996

What We Do

Acumen, LLC works to improve the information provided to policymakers who design and revise welfare, health, education, labor, and business programs at the national, state, and local levels. In conjunction with its affiliated nonprofit firm, the SPHERE Institute, Acumen offers practitioners a powerful policy analysis capability, providing specific, impartial advice and context for policy debates.

We are committed to the improvement of public policy through information management, and we have worked with several agencies to develop resources to build their internal databases and self-evaluation capacity. To supplement internal sources of information, our team has created and utilized all forms of administrative and survey data to produce outcomes relevant for both service providers and funding organizations.

Acumen members have experience conveying information and research findings to broad audiences of policymakers, program operators, and other stakeholders. With these interrelated goals and expertise, Acumen, LLC serves the interests of the public, government, business and the research community.

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