Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
Smartsheet is looking for an authentic and positive Front Office Coordinator to greet employees, visitors and vendors while providing administrative and operational support. We’re looking for candidates who are curious in nature and truly excited about joining our fast-growing company.
This position reports to the Workplace Manager located in Bellevue, WA.
You Will:
- Act as Tier 1 incident management for our US offices by intaking, responding to, and rerouting or
resolving all reported incidents - Manage the temporary access card process for employees and vendors
- Complete vaccination verification process for employees
- Manage employee access request for those visiting from another office location
- Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process
using out visitor management platform, Traction Guest and confirming vaccination status - Manage general email correspondence
- Be a helpful resource for our employee base
- Manage incoming mail and packages, including daily retrieval from the building mailroom and
logging in the delivery tracking system - Review internal operations calendar and meeting reporting to maintain awareness of in-office
activities - Create new and maintain existing process documentation as needed to ensure consistent
programming and team operations - Accept catering deliveries and communicate with meeting hosts as needed
- General office/team support as needed
Requirements
- 0-2 years of relevant experience
- A passion for customer service
- Strong communication skills, both written and verbal
- Strong interpersonal skills
- Ability to interact at all levels with internal and external clients in a professional, thoughtful manner
- Ability to work well both as member of a team and independently
- Ability to maintain a flexible schedule depending on needs of office/team
- Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy
- Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of
time and ability to lift boxes or equipment up to 50 lbs. as needed
Current US Perks & Benefits:
- HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) for eligible roles
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- 15 days PTO, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
US Pay Range
$45,000—$65,000 USD
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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What We Do
At Smartsheet, our mission is to empower anyone to drive meaningful change — for themselves, their businesses, and the world. Simply working harder is not enough to be successful against a shifting economic landscape. Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a flexible, secure, no-code platform that gives anyone the ability to continuously make an impact. By changing the way the world works, we believe we can change the world.
Why Work With Us
Smartsheet is a place where people love what they do and are empowered to do their best work every day. We support one another and achieve our goals as a team, not as individuals. Regardless of role, team members are driven, entrepreneurial, and committed to making an impact by turning great ideas into action.
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