Search the 54 jobs at Smartsheet

As a Client Services Director at Smartsheet, you will lead the sales cycle for Professional Services, managing customer relationships, creating service opportunities, and driving revenue growth. You'll collaborate across teams to present offerings, close deals, and ensure project success for enterprise clients, while developing long-term sales strategies.

The Accounts Receivable Coordinator is responsible for managing cash collections and resolving billing inquiries for Smartsheet's EMEA managed region. This role involves working with customers and partners, focusing on improving cash collections and addressing payment issues, contributing to process improvements, and handling a high volume of queries with a commitment to high-quality customer service.

As a Strategic Account Executive at Smartsheet, you will lead sales strategies for Global 2000 accounts, drive executive engagement, exceed sales quotas, and collaborate cross-functionally. This role requires a strong track record in enterprise sales, excellent communication skills, and a data-driven approach to drive customer satisfaction and business growth.

As a Senior Product Designer at Smartsheet, you will create engaging user experiences for Data Integrations products using design thinking principles. Responsibilities include user research, creating wireframes and prototypes, conducting usability testing, and collaborating with product teams to meet user needs and business goals.

The Corporate Accountant will manage monthly close processes, prepare journal entries, perform balance sheet reconciliations, and analyze financial variances. The role requires collaboration with auditors and high accuracy in financial tasks, guided by GAAP principles.

The Strategic Account Executive will lead the sales strategy for a defined set of Global 2000 accounts, focusing on exceeding sales quotas, managing diverse pipelines, and building executive relationships. The role requires a data-driven approach, collaboration with internal experts, and a commitment to customer satisfaction throughout the sales process.

The Senior Product Marketing Manager II will lead the disclosure program, developing narratives across products, coordinating marketing strategies, and overseeing the creation of materials to support product awareness. They will collaborate with cross-functional teams, analyze customer feedback, and monitor metrics to enhance the effectiveness of disclosure strategies.

The Customer Success Manager will manage large commercial accounts to ensure high customer satisfaction, successful product usage, and retention. Responsibilities include onboarding accounts, developing engagement strategies, addressing customer needs, conducting success reviews, and providing insights to improve services and products.

The Sr. Manager of Customer Success at Smartsheet will lead and develop a team to enhance customer adoption and engagement. Responsibilities include strategic program creation, data analysis for customer insights, and collaboration with cross-functional teams to drive business growth and mitigate churn.

The Sr. Customer Success Manager will oversee commercial accounts, focusing on customer satisfaction, engagement, retention, and growth. Responsibilities include leading onboarding processes, developing engagement strategies, conducting success reviews, providing guidance, resolving issues, and collaborating with sales and support teams to identify growth opportunities.

The Implementation Specialist will guide customer engagement and product adoption for Smartsheet. Responsibilities include leading implementations, collaborating with stakeholders, designing Smartsheet solutions, maintaining technical knowledge, identifying expansion opportunities, and meeting KPIs to enhance customer experience.

As a Software Engineer II at Smartsheet, you will build scalable front and back-end services while solving distributed systems problems. You'll work closely with product management and mentor junior engineers, contributing to enterprise-level administrative tools and governance policies. The role emphasizes collaboration with other engineers and product managers in a dynamic environment.

The role involves acquiring new customer accounts, managing existing accounts, exceeding sales quotas, and driving business growth. Responsibilities include conducting discovery calls, understanding customer needs, and presenting solutions while collaborating with cross-functional teams to support sales efforts.

The Account Executive will focus on expanding software sales by managing a sales pipeline, identifying growth opportunities within existing accounts, and executing a solution-based sales process for enterprise-level clients. Responsibilities include leveraging relationships, maintaining records in Salesforce, and collaborating with various teams to support the sales cycle.

The Account Executive will focus on increasing software sales and expanding the customer base within mid-market accounts. Responsibilities include managing a sales pipeline, developing new business opportunities, and maintaining customer relationships while collaborating with various internal teams to support the sales process.

As a Senior Marketing Operations Manager at Smartsheet, you will manage and optimize marketing strategies, oversee processes, analyze data for insights, and implement marketing technologies to enhance operational efficiency. You'll collaborate with various teams to align efforts and drive revenue growth while ensuring effective utilization of marketing resources.

As a Senior Software Engineer II at Smartsheet, you will develop Kotlin and Java-based backend components, build scalable microservices using AWS, and maintain CI/CD pipelines. You'll participate in the full development life cycle, provide technical leadership, and ensure the operational health of product features in an agile environment.

As a Customer Success Manager at Smartsheet, you will manage strategic accounts to enhance customer satisfaction, engagement, and retention. Your role includes onboarding customers, developing enablement strategies, conducting success reviews, and collaborating with teams to identify expansion opportunities. You will ensure customers realize the full value of Smartsheet while exceeding performance targets.

As a Principal Value Strategist at Smartsheet, you will lead efforts in customer adoption and success by developing strategic value consulting approaches, fostering relationships with C-suite executives, and supporting account strategies that promote customer retention and revenue growth.

As a Principal Product Manager at Smartsheet, you will define product vision and strategy, partner with technical and product teams, analyze data to guide decisions, and communicate effectively with stakeholders. You will leverage user experience insights to drive platform investments and ensure successful product outcomes.