Front Office Assistant

Posted 11 Days Ago
Be an Early Applicant
Montgomery City, MO, USA
In-Office
16-18
Junior
Professional Services • Consulting
The Role
Provides front-office support in a medical clinic by scheduling and registering patients, explaining billing procedures, verifying insurance and authorizations, collecting payments, maintaining medical records, responding to information requests, managing inventory and cash drawers, and supporting staff training and clinic operations.
Summary Generated by Built In

Description

JOB SUMMARY: Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Montgomery City office. You must have excellent customer service skills and be proficient at multitasking.

RESPONSIBILITIES:

  1. Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
  2. Schedules patients for services(s) within established guidelines.
  3. Greets and registers patients in a timely, professional and customer-focused manner.
  4. Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
  5. Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
  6. Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
  7. Generates and maintains medical records.
  8. Responds to all requests for information according to established procedures.
  9. Assumes responsibility for and maintains cash drawer system according to procedure.
  10. Maintains office and facility inventory and orders supplies as needed, following established procedures.
  11. As appropriate, attends and participates in clinic/management meetings and inservice education programs.
  12. Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
  13. Performs other duties as requested

Benefits:

  • Individualized Mentorship
  • Leadership Development
  • Continuing Education Reimbursement and MedBridge Access
  • Performance Based Quarterly Bonus
  • 401k with company match up to 4%
  • Health, Dental, and Vision
  • 100% Paid Telehealth Benefits (enrolled employees and family)
  • Health Savings Account
  • Life Insurance
  • Short and Long Term Disability
  • Paid Time Off and Holidays

Requirements

QUALIFICATIONS: A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience. High school diploma required. Experience in medical insurance filing and medical records preferred.

Skills Required

  • At least 2 years of medical front office experience
  • Insurance verification experience
  • Prior authorization experience
  • High school diploma
  • Experience in medical insurance filing
  • Experience maintaining medical records
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The Company
377 Employees

What We Do

PT Partners is a partnership company dedicated to supporting outpatient rehabilitation clinics with the resources, infrastructure, and benefits of a large organization while preserving local ownership and patient-focused care. They develop and manage physical rehabilitation operations in outpatient facilities, hospitals, and orthopedic specialty centers, serving as a strategic partner for independent practitioners and health systems.

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