Office Manager

Reposted 21 Days Ago
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Marble Falls, TX, USA
In-Office
Junior
Angel or VC Firm • Professional Services • Consulting • Financial Services
The Role
Oversee front desk operations and patient experience, including check-in/check-out, scheduling (including hospital surgeries), payments, records maintenance, insurance liaison, team guidance and onboarding, HIPAA/OSHA compliance, marketing support, and coordination with clinical staff and vendors to ensure smooth practice operations.
Summary Generated by Built In

Description

About Allied OMS

Allied OMS is a doctor-owned, doctor-led, and doctor-governed management services organization (MSO) in the oral and maxillofacial surgery space that combines the best of private practice with the best of private equity.

Leveraging decades of experience building platform businesses in the healthcare industry and collectively owned by member surgeons, private equity, and management consulting veterans, Allied OMS offers essential tools for maximizing practice value.

Grounded in clinical excellence, doctors in the Allied OMS network maintain essential roles in management, governance, and clinical practice and participate directly in the platform's growth. Seventy-five percent of the Allied OMS board of directors are doctor members, and Allied OMS doctors lead 100% of the platform's management committees.

Founded in 2020 in partnership with DuneGlass Capital, a healthcare services-focused independent sponsor, the Allied OMS network now includes 83 doctors serving patients from 49 locations in Arizona, California, Colorado, Illinois, Indiana, Louisiana, 

Maryland, Michigan, New York, Oregon, Tennessee, Texas, and Virginia.

Job Summary: As our Office Manager, you'll be the core of our practice, responsible for ensuring smooth operations and providing outstanding customer service. Your role will include managing schedules and overseeing administrative tasks, making you essential for fostering a positive experience for both patients and staff. Other duties and responsibilities as assigned by supervisor. 

Requirements

What You'll Own

• Run front-office operations: scheduling, patient records, and insurance verification.

• Hire, train, and manage performance for the administrative team; build a positive, high-functioning work environment.

• Be the face of the practice — greet patients and families and set the tone for a great visit.

• Oversee billing, coding, and collections; monitor accounts receivable and resolve claim denials and discrepancies.

• Prepare financial and collections reports and support practice budgeting.

• Keep the practice compliant with HIPAA, OSHA, and all applicable regulations.

• Act as the liaison between the surgical team, patients, vendors, and insurance carriers.

• Manage inventory and ordering for office and medical supplies.

• Contribute to local marketing efforts — social media, email campaigns, and community events.

What You Bring

• 2+ years of experience in an office or practice management role, ideally in oral surgery, dental, or another healthcare setting.

• Bachelor's degree in healthcare administration, business, or a related field preferred — equivalent experience welcome.

• Hands-on experience with medical/dental billing, coding, and insurance claims.

• Strong leadership skills with a track record of building and managing a team.

• Excellent communication skills and a genuine, patient-first attitude.

• Proficiency with practice management software and MS Office.

• Comfort handling sensitive patient information with discretion.

Why You'll Like It Here

• Real autonomy — you'll run the operational side of the practice, not just support it.

• Join a doctor-led practice that values clinical excellence and long-term investment in its team.

• 401(k)

• Medical, dental, and vision insurance

• Company-paid life insurance

• Paid time off

Working Conditions

• On-site at our Dallas, TX practice.

• Standard business hours; occasional evenings or weekends based on practice needs.

• Mix of desk work and time on the floor with staff and patients (approx. 80% sitting / 20% standing).

• Occasional lifting of office or medical supplies (up to 25 lbs).

Texas OMS is an equal opportunity employer.

Skills Required

  • High school diploma or equivalent
  • Associate or bachelor’s degree
  • 2+ years front office experience in a healthcare or dental setting
  • Prior leadership or supervisory experience
  • Strong communication and customer service skills, especially with children and families
  • Proficiency in dental practice software
  • Proficiency in Microsoft Office Suite
  • Working knowledge of insurance verification and dental terminology
  • Ability to multitask, stay organized, and manage time effectively
  • Uphold patient confidentiality and demonstrate professionalism (HIPAA compliance)
  • Knowledge of OSHA and practice protocols
  • Ability to lift up to 25 pounds occasionally
Am I A Good Fit?
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The Company
48 Employees
Year Founded: 2020

What We Do

Allied OMS, LLC is a doctor-led, doctor-owned, and doctor-governed management services organization (MSO) and private equity firm specializing in the oral and maxillofacial surgery space. The company provides operational and financial infrastructure, including practice management and access to capital, empowering surgeons to maintain clinical autonomy while enhancing practice efficiency and growth across the United States.

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