Civeo Crown Services Employees LP is currently looking to fill a position for a Front Desk Attendant at one of our lodges located near Fort McMurray, AB. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts, and statutory holidays.
Key Responsibilities
• Process registrations, departures, and respond to guest inquiries in a timely and professional manner
• Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
• Communicate to the management team any guest concerns or challenges
• Operate in accordance to established policies, procedures, and quality standards
• Maintain an organized and clean work area
• Perform other duties as assigned.
Qualifications
• 1-2 years’ hotel experience working in a front desk capacity.
• Ability to meet deadlines (email, telephone inquiries, and guest inquiries).
• Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity.
• Must be willing to work shift work, 24hr desk.
• Ability to work independently with little supervision.
• Ability to multitask and work in a fast-paced environment.
• Possess a positive, friendly and professional attitude.
• Excellent organizational and time management skills.
• Current, valid First Aid certification is an asset.
• Excellent communication skills in English, both verbal and written.
• Must be able to move, lift, carry, pull, push, and place objects away weighing up to 50 lbs.
We are dedicated to employment equity and continuously strive to enhance our diversity and inclusion practices, fostering a respectful and collaborative workforce. We seek applicants with diverse skills, experiences, and competencies to make a meaningful impact on the lives of those living and working away from home.
If you want to join a forward-thinking and innovative company that values and rewards teamwork, hard work, and quality, please apply! We thank all applicants for their interest, but only those selected for the next stage will be contacted.
To apply, please submit your resume online to https://civeo.com/people-careers/job-opportunities/
Skills Required
- 1-2 years hotel experience working in a front desk capacity.
- Ability to meet deadlines for email, telephone, and guest inquiries.
- Strong computer skills with Microsoft Office programs and hotel reservation systems (e.g., Innfinity).
- Willingness to work shift work, including 24-hour desk, nights, weekends, statutory holidays, and a 20 days on/10 days off rotation.
- Ability to work independently with little supervision.
- Ability to multitask and work in a fast-paced environment.
- Positive, friendly, and professional attitude.
- Excellent organizational and time management skills.
- Current, valid First Aid certification.
- Excellent English communication skills, verbal and written.
- Ability to move, lift, carry, pull, push, and place objects weighing up to 50 lbs.
What We Do
Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has more than 24,000 rooms under management throughout Queensland, New South Wales, Western Australia and South Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 40,000 rooms. Civeo’s core values Safety, Care, Integrity, Excellence, Respect and Collaboration are the principles that form the foundation on which we perform work and ultimately influence and shape our amazing culture. Unsurprisingly, they are the practices we use every day in everything we do.
