Front Office Administrative Specialist

Front Office Administrative Specialist

Modern Insurance Marketing / Senior Choices NW

Wilsonville, OR

Monday – Friday

8:30am – 5:30pm

About Modern Insurance Marketing / Senior Choices NW

Senior Choices NW, a division of Modern Insurance Marketing and an Integrity partner headquartered in Wilsonville Oregon. Has been delivering insurance and risk management solutions for decades. As a “Full-Service Insurance Agency,” they have a wide variety of insurance options, including home, auto, life, and health. Their business program keeps virtually any commercial enterprise secure for the right price, and our programs for specific industries do the same.

Job Summary

Our agency is committed to providing excellent customer service, operating with integrity, and treating our clients & agents like extended family.  The Front Office Administrative Specialist role is vital to creating a welcoming and professional office environment. This position is onsite and serves as the first impression and point of contact for the agency, while managing daily front office operations and administrative services.

Primary Responsibilities:

Front Office & Reception

• Greet guests and team members in a friendly, professional manner

• Answer, screen and direct phone calls

• Conference room and appointment scheduling

• Open and close the office as needed

• Manage office supplies, equipment and inventory

• Receive, sort, and distribute mail, packages, and deliveries

• Perform light office errands as needed

Administrative Services

• Use Microsoft Outlook, Teams and RingCentral for communications

• Data entry and reporting using Microsoft Excel and internal CRM program.

• Monitor, review and submit applications.

• Light accounting for vendor invoices and commission inquiries

• Print and prepare materials ensuring compliance

• Provide general administrative support to Agency Director

• Assist with the planning, coordination, and execution of sales events and trainings

• Assist with special projects and additional duties as assigned

Primary Skills & Requirements:

• High School Diploma or equivalent required

• 2+ years of front office or administrative experience required

• Experience with Medicare or Health Insurance preferred

• Strong communication and customer service skills

• Professional demeanor with a positive attitude

• Strong organizational and multi-tasking abilities

• Manage multiple priorities in a fast-paced environment

• Detail-oriented, dependable, and service-focused

• Proficiency with Microsoft Office programs (ex. Excel, Outlook, PowerPoint, Teams)

• Ability to lift up to 20 lbs. as needed

• Reliable transportation required

Benefits Available

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan

• Paid Holidays

• PTO

• Community Service PTO

• FSA/HSA

• Life Insurance

• Short-Term and Long-Term Disability

The general pay scale for this open position is $20 - $25.  Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate’s experience, skill set, education level, and/or insurance license.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.