At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can’t help but share.
The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.
At Pulitzer Amsterdam, we are true storytellers, and as a Front of House Operations Associate, you are one of the first to welcome our guests into that story.
In this role, you play an important part in creating a seamless guest journey from pre arrival to departure. You assist with check ins and check outs, handle guest communication by phone and email, support VIP arrivals, and create thoughtful, personalised moments that make every stay feel warm, smooth, and memorable.
You are naturally hospitable, organised, and proactive. You enjoy working in a lively environment, stay calm under pressure, and know that the smallest details often make the biggest difference. Experience in a front office or guest facing role is a plus, and confidence with systems such as Opera is highly valued.
If you love welcoming people, creating genuine connections, and being part of a team that takes pride in polished and personal service, this could be the perfect next step.
Please note: candidates must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, visa sponsorship is not available for this position. Besides that we only proceed with candidates who have accomodation secured in or around Amsterdam.
What’s in it for you?
Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
A monthly budget to spend on benefits platform Alleo
Possibility to lease a bike
50% discount in restaurants & bars at 19 partner hotels in Amsterdam
Free and unlimited appointments per year with a psychologist via OpenUp
A monthly contribution to a pension scheme
A monthly travel allowance
A monthly clothing allowance (if applicable to your position)
A yearly shoe allowance
Possibility to take part in a Dutch language course
Freshly prepared meals in the canteen
Discount on supplemental health insurances
Location: Amsterdam
Skills Required
- EU citizenship or valid work permit for the Netherlands
- Accommodation secured in or around Amsterdam
- Experience in a front office or guest-facing role
- Confidence with property management systems such as Opera
What We Do
Lore Group is an international hospitality company that designs, transforms, manages, and operates a collection of luxury hotels, restaurants, and bars across notable cities in Europe and the United States. Dedicated to creating storied hotels for the long term, the group emphasizes thoughtful design and authentic engagement with local neighborhoods, delivering unique, immersive destination experiences for guests from around the world.
