Front of House Manager

Posted 8 Days Ago
Be an Early Applicant
57701, Rapid City, SD, USA
In-Office
50K-60K Annually
Mid level
Hospitality
The Role
Lead and manage front-of-house operations including hiring, training, scheduling, guest service, cash handling, inventory and cost control, compliance with health and liquor regulations, and use of POS and hospitality software to meet financial and service targets.
Summary Generated by Built In

Requirements

  • Proven leadership experience in front of house, food and beverage, bar, or restaurant operations. 

  • Strong ability to lead, hire, train, schedule, and develop service staff to deliver excellent guest experiences. 

  • Excellent guest service skills with the ability to anticipate needs, resolve concerns quickly, and maintain a welcoming, professional atmosphere.

  • Ability to manage day-to-day front of house operations within budgeted guidelines while maintaining high service standards. 

  • Knowledge of scheduling, labor management, and conflict resolution to ensure proper staffing during peak business periods. 

  • Experience maintaining quality, safety, sanitation, and compliance standards, including health regulations and liquor license requirements. 

  • Strong understanding of beverage service, including wines, spirits, beer, and cocktails, with the ability to support service standards and staff knowledge. 

  • Ability to oversee cash handling, guest check accuracy, credit card processing, voids, and complimentary items with attention to detail. 

  • Experience managing inventory, maintaining par levels, controlling costs, and supporting financial targets. 

  • Proficiency with Microsoft Office, point-of-sale systems, and hospitality software such as Agilysys, PEP, Paycom, or related platforms. 

  • Strong communication, leadership, delegation, and problem-solving skills with a team-focused management style. 

  • Ability to establish and uphold service standards, procedures, goals, and performance expectations. 

  • Guest-focused, service-minded, and current on hospitality trends and best practices. 

  • Degree, diploma, or equivalent experience in hospitality, food service management, or a related field preferred but not required. 

  • Must be flexible and able to perform additional duties as needed to support business demands. 

Qualifications
  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded
  • Culinary school diploma or degree in food service management or related field

Benefits for full-time Associates:

  • Health / dental / vision / life 
  • 401k plan with 3% match after one year of employment 
  • Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer

Skills Required

  • Proven leadership experience in front of house, food and beverage, bar, or restaurant operations
  • Lead, hire, train, schedule, and develop service staff
  • Excellent guest service skills; anticipate needs and resolve concerns quickly
  • Manage day-to-day front of house operations within budgeted guidelines
  • Knowledge of scheduling, labor management, and conflict resolution
  • Maintain quality, safety, sanitation, and compliance standards including health and liquor regulations
  • Strong understanding of beverage service (wines, spirits, beer, cocktails)
  • Oversee cash handling, guest check accuracy, credit card processing, voids, and comps
  • Experience managing inventory, par levels, and controlling costs to support financial targets
  • Proficiency with Microsoft Office, point-of-sale systems, and hospitality software (Agilysys, PEP, Paycom, etc.)
  • Strong communication, leadership, delegation, and problem-solving skills
  • Degree, diploma, or equivalent experience in hospitality, food service management, or related field
  • Flexible and able to perform additional duties to support business demands
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The Company
0 Employees
Year Founded: 1996

What We Do

Liv Hospitality, LLC is an independent, professional hospitality management company specializing in the development, ownership, and management of upscale resort properties, hotels, restaurants, gaming establishments, and bars.

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