Front of House Manager

Posted 6 Days Ago
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New Orleans, LA, USA
In-Office
Junior
Food • Hospitality
The Role
Manages daily restaurant operations under the General Manager, ensuring consistent food, beverage, and service standards. Responsibilities include guest engagement, service quality audits, staff scheduling, hiring, training, development, inventory support, cost control, sanitation, safety, and handling guest feedback. The role requires strong hospitality, communication, organizational, leadership, problem-solving, and wine knowledge skills, along with the ability to work on-site and remain active for extended periods.
Summary Generated by Built In

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, a company bonus plan, health insurance (medical, dental and vision), life insurance, 401k with company match, paid vacation accrual, paid sick days, paid parental leave, in-house dining credits, career progression and professional development.

Seeking an energetic, highly motivated restaurant Manager for our New Orleans Restaurant. The Manager is responsible for supporting the daily business operations under the General Managers supervision, ensuring that the team delivers the required tasks with the highest quality and standards as set by LRG. The ideal candidate will possess experience in the restaurant industry coupled with strong food knowledge. This individual will manage the staff and operations of the restaurant.

Responsibilities:

  • Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged

  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service

  • Proactively interact with restaurant guests; build loyalty and face/name recognition

  • Positively handle guest requests and accept feedback

  • Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback

  • Maintain highest level of safety, security, sanitation, and cleanliness of restaurant

  • Staff, train and develop guest-focused employees

  • Sound decision making capability

  • Assist with inventory counts, costs, and maintenance as specified by GM

  • Performs other job-related duties as assigned

  • Scheduling

Skills & Requirements:

  • Strong interpersonal skills (motivating, delegation, conflict management)

  • One year of casual or fine dining experience preferred

  • Wine knowledge required

  • Ability to coordinate multiple tasks while maintaining standards of operations

  • Strong problem-solving, organization and time management skills

  • Excellent guest service and hospitality skills and professional presentation

  • Ability to motivate employees to work as a team to ensure that food and service meet high level standards

  • Excellent verbal and written communication skills

  • Self-motivated with excellent organizational skills and attention to detail

  • Excellent planning, organization and follow-up skills

  • Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Demands

  • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Type : Full Time

Compensation Type : Salary

Skills Required

  • Restaurant industry experience
  • One year of casual or fine dining experience
  • Wine knowledge
  • Strong interpersonal skills, including motivation, delegation, and conflict management
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Strong problem-solving, organization, and time management skills
  • Excellent guest service and hospitality skills
  • Professional presentation
  • Ability to motivate employees and promote teamwork
  • Excellent verbal and written communication skills
  • Self-motivation, organization, and attention to detail
  • Excellent planning, organization, and follow-up skills
  • Ability to listen to, understand, and clarify guest concerns
  • Ability to frequently lift up to 50 pounds and stand or move for 4 to 8 hours
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The Company
72 Employees
Year Founded: 2009

What We Do

Link Restaurant Group is a New Orleans restaurant company founded by chefs Donald Link and Stephen Stryjewski. It supports and operates a family of restaurants and hospitality venues, including Herbsaint, Cochon, Cochon Butcher, Pêche Seafood Grill, La Boulangerie, Gianna, Calcasieu private events, and Chemin à la Mer. Its culinary philosophy emphasizes honest, simple South Louisiana food rooted in regional traditions and flavors.

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