Front of House Assistant
Hospitality Section
Location: Cambridge
Contract: 12 Month Fixed Term Contract
Hours: Full time (Monday to Friday 7am-3pm)
Job Profile: Semi Skilled
Salary/annum: £13.50 per hour
Reference number: JR100899
Closing Date: 28 August 2026
Description of role:
We’re looking for a friendly, upbeat Front of House Assistant to join our hospitality team at TWI. As a key member of our team at the Granta Restaurant, you’ll help the Front of House run smoothly every day, ensuring that all visitors and colleagues enjoy a welcoming, consistent, and high-quality experience
Duties include:
- Making hot and cold beverages
- Serving food at the counter
- Cleaning down after service
- Delivering hospitality in meeting rooms
- Occasional kitchen duties
For further details, please follow the Job Description link below:
https://www.twi-global.com/pdfs/careers/JR100553-FoH-Assistant-Job-Description.pdf
About us:
TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.
We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.
If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.
Diversity statement:
TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.
Inclusion:
We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.
Disability Confident Scheme:
We are pleased to confirm that we have achieved the first stage accreditation, which means we are a ‘Disability Confident Employer’. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.
Why work for TWI?
We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday (20 days + 5 Corporate days + 8 bank holiday’s), private health and dental cover, career development and training, onsite employee restaurant, onsite gym, day nursery available for companies on Granta Park (Cambridge) site (subject to availability), onsite parking and more.
We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working, flexible working, enhanced maternity pay and paid parental leave.
TWI Culture
As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.
We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.
The diversity of our staff and students makes a positive and important contribution to our continuing success.
TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.
TWI Values:
Our six values provide a point of reference for the way we expect our people to operate and behave.
- Inclusion: Valuing the contribution from every individual, creating value for our customers
- Teamwork: Building effective working relationships, we accomplish more together
- Adaptability: Engaging positively with change to meet the needs of the business
- Taking Responsibility: Achieving our objectives and personal development
- Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems
- Customer Focus: Building trusting relationships with our customers
As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.
We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.
The diversity of our staff and students makes a positive and important contribution to our continuing success.
TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.
Our six values provide a point of reference for the way we expect our people to operate and behave.
- Inclusion: Valuing the contribution from every individual, creating value for our customers
- Teamwork: Building effective working relationships, we accomplish more together
- Adaptability: Engaging positively with change to meet the needs of the business
- Taking Responsibility: Achieving our objectives and personal development
- Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems
- Customer Focus: Building trusting relationships with our customers
Skills Required
- Friendly, upbeat manner and customer-focused attitude
- Ability to make hot and cold beverages
- Experience serving food at a counter or similar service environment
- Willingness to clean down after service and perform general cleaning duties
- Capability to deliver hospitality in meeting rooms
- Willingness to carry out occasional kitchen duties
- Availability to work full time Monday to Friday 7am-3pm
- Able to work a 12 month fixed term contract
What We Do
TWI is a global leader in technology engineering providing research and consultancy to its Members. Respected for its expertise, professionalism, impartiality and confidentiality, TWI works with the most influential companies worldwide across all industry sectors. A Member company benefits from TWI's specialist knowledge in structural integrity and corrosion management, materials testing, NDT, failure investigation, welding and joining technologies, materials processing and training.
