Front Desk

Posted 13 Days Ago
Be an Early Applicant
48334, Farmington, MI, USA
In-Office
Junior
Healthtech • Professional Services
The Role
Welcomes patients, manages calls, checks patients in and out, schedules appointments, verifies insurance, processes payments and referrals, maintains accurate records, and supports daily medical office operations. The role requires strong communication, multitasking, dependability, and at least two years of medical office experience. Familiarity with eCW EMR, Athena, or WebPT is beneficial.
Summary Generated by Built In

Join Our Patient-Centered Medical Team!

We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!

What You'll Do:

  • Greet patients with a smile and deliver exceptional customer service
  • Handle incoming/outgoing calls using a multi-line phone system
  • Check patients in/out, schedule appointments, verify insurance, process payments and referrals
  • Keep patient records and documentation accurate and up to date
  • Collaborate with team members and support daily office operations

Benefits

What We Offer:

  • Salary compensates with experience
  • 401 (k)
  • Paid time off
  • Health, dental and vision insurance
  • Brand new office and supportive, fun team
  • Structured training program
  • Patients love us--and we think you will too!

Ready to join a team that puts patients first and values your contribution? Apply today!

**Please do not contact the office directly about this position, as it may disrupt patient care.

Qualifications

What We're Looking For:

  • High school diploma or equivalent
  • 2 + years of medical office experience
  • Positive attitude, strong communication and excellent phone etiquette
  • Detail-oriented and able to multitask in a busy environment
  • Dependable and eager to learn new systems (experience with eCW EMR is a bonus)
  • Knowledge of Athena and/or WebPT a plus

Skills Required

  • High school diploma or equivalent
  • 2 or more years of medical office experience
  • Positive attitude, strong communication, and excellent phone etiquette
  • Detail-oriented and able to multitask in a busy environment
  • Dependable and eager to learn new systems
  • Experience with eCW EMR
  • Knowledge of Athena and/or WebPT
Am I A Good Fit?
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The Company
375 Employees
Year Founded: 2022

What We Do

Align ENT + Allergy is a physician-led management services organization (MSO) that supports a community of independent ear, nose, and throat (ENT) and allergy practices. By providing comprehensive practice management and non-clinical support services through a partnership model, Align enables physicians to maintain local control and clinical autonomy, allowing them to focus on providing high-quality, cost-effective, and personalized patient care.

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