Front Desk

Posted 4 Days Ago
Be an Early Applicant
Matthews, NC, USA
In-Office
18-18 Hourly
Entry level
Healthtech
The Role
Provide front-desk support at a dental practice: check patients in/out, answer phones, schedule appointments, assist patients, manage administrative workflows, and support clinical and admin teams.
Summary Generated by Built In

Location:

Matthews Family Dentistry

Join the Matthews Family Dentistry Team!

Administrative Team Member

An exciting opportunity to join our team has become available!

As our practice continues to grow, we are looking for our next rockstar team player to join the Matthews Family Dentistry family. If you are energetic, organized, customer-focused, and thrive in a fast-paced environment, we'd love to meet you!

What We're Looking For

Our ideal candidate is:

✅ A multitasker who can juggle multiple responsibilities with ease
✅ Passionate about delivering exceptional customer service
✅ Positive, friendly, and professional
✅ Detail-oriented and highly organized
✅ Able to thrive in a fast-paced environment
✅ A proactive problem solver
✅ A supportive team player
✅ Eager to learn, grow, and contribute to our practice's success

Primary Responsibilities

  • Patient check-in and check-out
  • Answering and managing phones
  • Scheduling appointments
  • Assisting patients with questions and needs
  • Managing administrative tasks and office workflows
  • Supporting the clinical and administrative teams as needed

Schedule

Tuesday – Friday
7:45 AM – 5:00 PM

Pay

Starting $18+ depending on experience

Why Join Matthews Family Dentistry?

Besides our AMAZING team and work culture, we believe in taking care of our team like family. That's why we offer a comprehensive benefits package designed to support your well-being, professional growth, and work-life balance.

🌟 What We Offer

🛏️ Paid Time Off & Holidays

  • Generous Paid Time Off (PTO) – 2 weeks for new hires
  • Paid Holidays
  • One Floating Holiday to use whenever you need it

📚 Paid Training & Continuing Education

  • Paid training sessions
  • Lunch provided during half-day training sessions
  • Continuing Education (CE) opportunities
  • Uniform allowance

🎉 Celebrating You

  • Birthday gifts from your Matthews Family Dentistry family

🩺 Comprehensive Insurance Options

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability Coverage
  • Long-Term Disability Coverage
  • Complimentary dental care for you and your immediate family

💰 Financial Wellness

  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Monthly team bonus

Ready to Join Our Family?

No experience? It's okay, we are willing to train the right candidate!

If you're looking for more than just a job and want to be part of a supportive team that values growth, positivity, and excellence, we'd love to hear from you.

Apply today and discover why Matthews Family Dentistry is a great place to build your career!

FLSA Status:

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Skills Required

  • Ability to multitask and manage multiple responsibilities
  • Passion for delivering exceptional customer service
  • Positive, friendly, and professional demeanor
  • Detail-oriented and highly organized
  • Ability to thrive in a fast-paced environment
  • Proactive problem-solving skills
  • Supportive team player mindset
  • Answering and managing phones, scheduling appointments, assisting patients
  • Availability to work Tuesday–Friday 7:45 AM to 5:00 PM
Am I A Good Fit?
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The Company
1,700 Employees
Year Founded: 2018

What We Do

Guardian Dentistry Partners operates a multi-state dental-care network and partnership platform. Its public materials list affiliated locations across Alabama, Florida, Maryland/Virginia/DC, Michigan, New Jersey/Pennsylvania, New York, North Carolina/South Carolina, and Texas. The organization also employs a support team, with many roles offered remotely, indicating centralized operational support for its dental network, practices, and regional teams throughout the United States.

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